Thorough cleaningGreat attention to detailFriendly staffFair pricingGood valueCleaning ovenSpotless resultsExcellent customer serviceReasonable ratesClear communication
About this business
Since 1978, you’ve been able to count on Custom Maids, Toronto’s ‘first and original’ residential maid service—48 years, 5 million homes cleaned, and still the market leader. What sets us apart? With us, you never get a rotating crew of house cleaners. Instead, you’re matched with ONE dedicated cleaning person who learns your home and your preferences and stays with you visit after visit—weekly, bi weekly, monthly, or just once in a while. Our team of about 100 experienced, traditional cleaning professionals delivers meticulous results and exceptionally friendly service. Many clients have stayed with us for decades because they know their home will sparkle every time and any request will be handled with care. When you call, a live customer service representative answers—typically by the second ring, Monday to Friday, 8:30 am to 5:00 pm—ready to help. And every cleaning is backed by our 100% satisfaction guarantee. Call 416 488 5254 or visit custommaidstoronto.com to tell us what you need—we’re ready when you are.
Reviews Summary
Customer reviews all reflect satisfaction with the professional cleaning service. Many clients positively mentioned staff punctuality, thoroughness, friendliness, and the excellent cost of cleaning. The clients further highlighted the cleaning lady, May, for her consistent, exceptionally cleaning service. Customers who appreciate Custom Maids indicated that they would gladly recommend the cleaning service to new customers. The contactless service they provide is also perfect for the client's safety in this pandemic season. Many clients also noted that they rely on the service because of the high consistency in the cleaning results. Custom Maids does not just perform normal cleaning services. They can customize their services to meet the client's demands, which most of the clients are happy about. Most customers have repeatedly hired Custom maids for all the past cleaning services, and the overall rating of 5 stars from many clients is excellent. The company has the best customer service. Staff are polite and ensure they respond and attend to the client's needs. Hiring Custom Maids for their services, you are sure that they will meet all your demands. Not only will they fulfill their cleaning objectives, but they will also make the customer feel satisfied with their service.
Frequently asked questions
7 questions
What do Custom Maids Toronto clients say about the work?
Clients frequently praise the team's punctuality, attention to detail, and the thoroughness of their cleaning. Many highlight specific cleaners, such as Natalia and Walter, for their exceptional service and the sparkling results they achieve.
Does Custom Maids Toronto offer deep cleaning services, and how effective are they?
Yes, they provide deep cleaning services, which clients have found to be highly effective. Reviewers mention the team’s ability to make homes spotless, even in hard-to-reach areas, demonstrating their expertise in deep cleaning.
Can I get my apartment cleaned before a special event with Custom Maids Toronto?
Yes, they offer special event cleaning services. Clients have noted their effectiveness in preparing homes for events, ensuring everything is clean and organized.
Does Custom Maids Toronto handle move-out cleaning, and what do customers say about it?
They do offer move-out cleaning services, and customers have reported excellent results, with reviews highlighting the thoroughness and professionalism of the cleaners during these services.
What types of cleaning does Custom Maids Toronto provide for commercial spaces?
They provide AirBnB cleaning, real estate home staging cleaning, and small office cleaning services, ensuring a professional appearance for various commercial needs.
How does Custom Maids Toronto ensure consistent quality in their cleaning services?
They assign a dedicated cleaner to each client, allowing that person to learn the client's preferences and home layout, which leads to consistent, high-quality results.
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