Since 1978, you’ve been able to count on Custom Maids, Toronto’s ‘first and original’ residential maid service—48 years, 5 million homes cleaned, and still the market leader. What sets us apart? With us, you never get a rotating crew of house cleaners. Instead, you’re matched with ONE dedicated cleaning person who learns your home and your preferences and stays with you visit after visit—weekly, bi weekly, monthly, or just once in a while. Our team of about 100 experienced, traditional cleaning professionals delivers meticulous results and exceptionally friendly service. Many clients have stayed with us for decades because they know their home will sparkle every time and any request will be handled with care. When you call, a live customer service representative answers—typically by the second ring, Monday to Friday, 8:30 am to 5:00 pm—ready to help. And every cleaning is backed by our 100% satisfaction guarantee. Call 416 488 5254 or visit custommaidstoronto.com to tell us what you need—we’re ready when you are.
Reviews Summary
Customer reviews all reflect satisfaction with the professional cleaning service. Many clients positively mentioned staff punctuality, thoroughness, friendliness, and the excellent cost of cleaning. The clients further highlighted the cleaning lady, May, for her consistent, exceptionally cleaning service. Customers who appreciate Custom Maids indicated that they would gladly recommend the cleaning service to new customers. The contactless service they provide is also perfect for the client's safety in this pandemic season. Many clients also noted that they rely on the service because of the high consistency in the cleaning results. Custom Maids does not just perform normal cleaning services. They can customize their services to meet the client's demands, which most of the clients are happy about. Most customers have repeatedly hired Custom maids for all the past cleaning services, and the overall rating of 5 stars from many clients is excellent. The company has the best customer service. Staff are polite and ensure they respond and attend to the client's needs. Hiring Custom Maids for their services, you are sure that they will meet all your demands. Not only will they fulfill their cleaning objectives, but they will also make the customer feel satisfied with their service.
Frequently asked questions
7 questions
What do Custom Maids Toronto clients say about the work?
Clients frequently praise the team's punctuality, thoroughness, and attention to detail. Reviewers mention specific cleaners like Natalia and Lupe for their exceptional work, noting consistent satisfaction with the cleanliness and results after each visit.
What services does Custom Maids Toronto offer for home cleaning?
They provide a variety of services including Standard Home Cleaning (House Cleaning, Condo & Apartment Cleaning, Deep Cleaning / Spring Cleaning, Move-Out / Move-In Cleaning, Cleaning for Seniors), Commercial Cleaning (AirBnB Cleaning, Real Estate Home Staging Cleaning, Small Office Cleaning), Cleaning for Special Purposes (Special Event Cleaning, Post Construction / Renovation Cleaning), and Other Services (Decluttering & Organising, Unpacking Services, Gift Cards).
Does Custom Maids Toronto have a specific cleaning approach that sets them apart?
Yes, they assign one dedicated cleaner to each client, ensuring familiarity with the home and preferences. This approach has led to long-term relationships with clients, many of whom have been with them for decades.
What are the operating hours for Custom Maids Toronto?
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