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  1. CA
  2. ON
  3. Toronto
Juju Grooms
Juju Grooms
Juju Grooms

Juju Grooms

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1684 Queen St W, Toronto, ON M6R 1B3, Canada Get Directions
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ABOUT   Services Excellence Summary

Juju Grooms wants your furry friend to have the best experience with complete, attentive service. All breeds are welcome. Do you have a hard-to-groom pet or would you like Asian-style grooming? Fearless, slow, and low-impact is our grooming philosophy. We remain on the lookout for the greatest products and services to offer our clients. Our mission at Juju Grooms is to help pet owners and animals to minimize fear and anxiety during the grooming process. It all starts with owner education. Pet professionals play a key role in creating a safe, fear-free atmosphere for pets to live happy, healthy lives, but pet owners are the ones who bring that vision to life.

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly upbeat. While Juju was the most admired, a lot of praise was also directed at Amethyst and their team. The pet owners appreciated how the team at Juju Grooms were attentive and caring, especially when catering to sensitive pets like cats and Samoyeds. Pet owners say they loved how these grooming professionals are super skilled. Juju's skills in cat grooming are especially valued since they are able to perform a successful mat removal for a cat that was scared of being groomed. Most notably, the reviews stress friendly, courteous service, highlighting the exceptional customer service at these grooming parlours. Whether it is a total transformation or subtle adjustments like nail trimming, the pets invariably come out looking happy, nurtured and beautiful. The grooming salons were also highly thought of for their clean, relaxing environment. A considerable number of reviews were from those doing reviews repeatedly. These frequent return visits demonstrate a high level of customer satisfaction. Few review complaints are also there although some were due to personal circumstances. The most common issues that were raised were the cost of the service and managing a pet that requires a lot of calming time. Numerous pet owners strongly recommended Juju Grooms and Amethyst to other pet owners, and a small number of them did the same cheerfully. These reviews' message is clear that Juju Grooms and Amethyst have gained a reputation for providing top-notch grooming services for dogs and cats and possess a devoted clientele committed to seeing their pets look and feel their best.

 

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Pros & Cons

PROS
recommend (15)
highly recommend ... (9)
great service (5)
amazing job (3)
great job (3)
highly recommend ... (2)
fantastic job (2)
recommended (2)
accommodating (2)
definitely be co ... (2)
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Cons
dirty (1)
not impressed (1)
poor experience (1)
pricey (1)

Juju Grooms Reviews: 101. Average Rating: 4.8

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I have no complaints about the staff, very nice, but this place is pricey and i won't be going back. A few months ago i went in with my sweet and submissive CKC spaniel for a pawdicure and a sanitary and was charged $45 for ten minutes. I had thought this was a bit steep, but then they did the job quickly and professionally. This week i went back for the same services and got charged $62! Dropped the dog off at 2:10 PM and picked her up at 2:20 PM. Won't do that again.
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