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Review Keywords Analysis

  1. CA
  2. ON
  3. Toronto
Michael Kors
Michael Kors
Michael Kors

Michael Kors

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Open  10:00 AM - 9:00 PM now
220 Yonge Street Space C020B, Toronto, ON M5B 2H1, Canada Get Directions
4.1
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ABOUT   Services Excellence Summary

Toronto-based Michael Kors store located at 220 Yonge Street, in Eaton Centre Mall, has the latest products for both men and women. Our store is known for its excellent customer service and quality products. You will find a wide range of handbags, watches, and fashion accessories as well as ready-to-wear clothing.

 

SUMMARY   Reviews Summary

Reviews of Michael Kors by customers are overwhelmingly positive. The store's customer service is cited as excellent by many, with frequent comments about the friendliness of the staff. Sales associates were said to be welcoming and helpful, offering great advice without being pushy. Shopper say that the store is superb at health and safety during the pandemic and that the vigilance helps shoppers feel safe. Customer's satisfaction with store and purchases was very high. This positive shopping experience ensures that the shopper will be back. However, just a few reviews complain about customer service assistants' professionalism, suggesting there could still be some issues with this issue. Nonetheless, overall the usual shop is very nice and provides an excellent experience for patrons.

 

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Rosmin left a 2 star review
★★☆☆☆
On TrustAnalytica
Mar 06
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Reputation Change over time
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Pros & Cons

PROS
great place (2)
very helpful (2)
reasonable price ... (1)
recommend (1)
great experience ... (1)
friendly staff (1)
helpful staff (1)
friendly helpful ... (1)
helped me (1)
friendly service ... (1)
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Cons
unprofessional (1)
not recommend (1)
extremely rude (1)
rude (1)
terrible custome ... (1)
terrible (1)
bad experience (1)
very disappointe ... (1)
disappointed (1)
worst experience ... (1)
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Michael Kors Reviews: 102. Average Rating: 4.1

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Horrible customer service since last year Im trying to contact them via email regarding a mk bag. Logo of mk has become rusty it’s not gold plated it’s very law quality.very disappointed
Worst brand , worst customer service , they don’t even value their customers, treating customers like beggars, quality is worst , don’t waste your money , other better brands are available
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Rosmin left a 2 star review
★★☆☆☆
On TrustAnalytica
1 year ago
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