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Review Keywords Analysis

  1. CA
  2. ON
  3. Vaughan
Fastfrate Group

Fastfrate Group

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9701 Hwy 50, Vaughan, ON L4H 2G4, Canada Get Directions
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ABOUT   Services Excellence Summary

Fastfrate Group is a leading transportation services company with over 50 years of experience. We started as an LTL-over the road and intermodal carrier. Fastfrate now has 5 companies that operate out of the 40 terminals and last mile hubs throughout Canada and the USA. Our services include intermodal highway dryage, transload crossborder warehouse & distribution logistics final mile ecommerce. Fastfrate Group: industry-leading transport services for over half a century Fastfrate started as an intermodal and LTL-over-the-road carrier and has grown to include 6 companies that operate out of 40 terminals throughout Canada and the USA. We can now provide a complete range of asset-based transport services, including LTL/TL over-the-road and cross-border LTL/TL, warehousing and distribution as well as final mile logistics and logistics services.

 

SUMMARY   Reviews Summary

The reviews for Fastfrate reveal that the customers are satisfied with how efficient and reliable the company is. Many clients report their experiences as smooth, timely, and above all, hassle-free. The service's main draw is the high level of professionalism of the staff, who are both friendly and capable. Fastfrate's commitment to open communication is also echoed by some individuals which makes the organization an excellent option for transportation. Many remarks emphasize the high-speed service as the staff are known for swiftly doing tasks at any moment of the day, such as one former customer who reported that the freight reached its location ahead of schedule. In Times of trouble, like natural devastation in British Columbia, Fastfrate remains a trustworthy partner, so the customer has stated how much the team worked for them during that time. A few comments are positive about Fastfrate's workplace culture and readiness of the individuals that work there. Diversifying its services and large size makes the company a dominant player in the logistics and transportation field, so the majority of their (land) transportation options are attractively priced. So about my recent reviews, Fastfrate outperformed the competition.

 

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Pros & Cons

PROS
very helpful (2)
great place (2)
quick service (1)
great job (1)
good experience (1)
good price (1)
so impressed (1)
great people (1)
friendly and hel ... (1)
great experience ... (1)
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Cons
rude (6)
slow (5)
horrible (4)
worst company (3)
unreliable (3)
disrespectful (2)
unprofessional (2)
delayed (2)
waste your time (1)
damages (1)
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Fastfrate Group Reviews: 132. Average Rating: 3.1

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