Assured Automotive was established in 1990 and has grown to over 80 locations in Ontario. It is publicly traded under Boyd Group Services Inc., one of North America's largest non-franchised operators in terms of location and sales. Assured Automotive prides itself on the following four guarantees: Lifetime Warranty on Quality Repairs, Real-Time Communication Updates, Service Delivery, and Efficient Vehicle Servicing. Every consumer deserves reverence and empathy, and we want to change the negative stereotype. Through the persistent fulfillment of our promises, Assured Automotive aspires to become Ontario's number one brand for auto body and collision services.
Assured Automotive is a company owned by Ontario’s auto-body/collision centers. The power of our people and the backing of our customers have allowed us to create a prosperous company. We make sure that our customers are satisfied. Assured Automotive dedicates itself to the customer.
We are champions of local causes at Assured Automotive. We love the communities we serve.
Reviews Summary
The feedback is highly constructive. The shop's John and Matt and team are professional, friendly, and knowledgeable, delivering consistently excellent service from beginning to end. Clients praise John's regular updates on the repair process and say the process is straightforward and worry-free. The paint match results are perfect. They convincingly recommend the shop to anyone else in need of auto body work, mentioning Samantha and Adrian's commitment to customer engagement. The theme repeats; the consumers approve of their car's quality and timely repair, with the staff keeping them informed at all times. The Assured Automotive staff run the automotive body shop expertly, and that is exactly what is reflected in their first-rate service.
Frequently asked questions
7 questions
What do Assured Automotive clients say about the work?
Clients frequently praise the team's friendly and helpful staff, timely updates on repairs, and excellent workmanship. Reviewers mention specific employees like Matt and John for their professionalism and thoroughness, highlighting a smooth process from drop-off to pick-up.
Does Assured Automotive provide insurance assistance, and how do customers feel about it?
Yes, they offer free claims processing, damage assessment, and insurance liaison services. Customers appreciate the team's organization and clarity in handling insurance matters, often noting that the process is made easier through their assistance.
What services does Assured Automotive offer for auto body repairs?
Assured Automotive provides a comprehensive range of services including Auto Body Repair (Collision Repair, Paint Repair, Dent Removal), Paint Services (Full Body Paint, Touch Up Paint, Custom Paint Jobs), Windshield Replacement (Front, Side, Rear), Mechanical Repairs (Brake, Suspension, Transmission), and Insurance Assistance (Claims Processing, Damage Assessment, Insurance Liaison).
Can I get a lifetime warranty on repairs at Assured Automotive?
Yes, Assured Automotive promises a lifetime warranty on quality repairs, ensuring customer satisfaction and trust in their services.
How does Assured Automotive handle mechanical repairs?
They offer a range of mechanical repair services including brake repair, suspension repair, and transmission repair, ensuring comprehensive care for your vehicle's needs.
Does Assured Automotive offer updates during the repair process?
Yes, they provide real-time communication updates regarding the status of repairs, which many customers appreciate for keeping them informed throughout the process.