Friendly staffGood as newQuick repairsKind staffGreat customer serviceExcellent communicationStress-free experienceAffordable pricesProfessional serviceEasy process
About this business
Marcel's Collision's technicians utilize cutting-edge collision repair techniques. High-quality materials and techniques are used to repair a minor scratch or a full unibody. The vehicle is fixed to its factory specs. Marcel's Collision, a family-owned and operated business for over 70 years, works with all insurance companies. Professional help and free estimates are available for all collision and mechanical problems. The 100% written guarantee guarantees all work.
The modern car is more complicated and requires a higher level of accuracy in straightening. Your car's frame or unibody resembles your home's foundation. Before construction or repair work can begin, it must be straight and robust. Marcel's Collision specializes in frame and unibody body alignment. Marcel uses the most advanced body squaring, alignment, and measurement equipment in collision repair. Airbags and lights, as well as windshields, can all be replaced by our team. All on-site. Metal replacement is a critical process. Our technicians can substitute panels with various materials as required. To prevent water intrusion, all repaired areas are filled. Marcel's Collision is one of the only Collision Shops in the region that performs Type 6 Structural Inspections. These inspections are necessary after a serious accident to get a vehicle back on the road.
Reviews Summary
Marcel’s Collision presents favorable reviews. The most common compliments included the team's commitment, professionalism and helpfulness. The reviewers found that their vehicle repairs were managed seamlessly and stress free and the customer service was terrific from beginning to end. Moreover, communication was great, and they were kept up to date on the process. These customers found the pricing and straightforwardness of the experience to be exceptional and agreed that their vehicles looked brand new when they got them back.quent and more customers felt that their car Holt in high regard and would refer their services. IAJAXThe shop has turnover from good a lot lot of loyal customers and they said the work wasso_exceptional and the positive experience will ensureemplate-highly-highly_recommendt_he Comevolution of their business.
Frequently asked questions
7 questions
What do Marcel's Collision clients say about the work?
Clients frequently praise the team's professionalism, timely repairs, and excellent communication. Many reviewers highlight the quality of the repairs, with vehicles often returned in pristine condition, and appreciate the friendly staff, especially Wade and Doug, for their helpfulness.
Does Marcel's Collision offer free estimates for repairs?
Yes, they provide free estimates for repairs, whether through insurance or not. Customers have noted the seamless process of obtaining these estimates without the need for appointments.
What services does Marcel's Collision provide?
Marcel's Collision offers a range of services including Collision Repair (Bumper Replacement, Paintless Dent Repair, Quarter Panel Repair), Auto Body Painting (Full Vehicle Respray, Touch-Up Paint Services, Custom Paint Jobs), Vehicle Detailing (Interior Cleaning, Exterior Polishing, Complete Detailing Packages), Estimate Services (Free Estimates for Repairs, Insurance Estimates, Damage Assessment), and Rental Services (Onsite Replacement Vehicle, Long-Term Rental Discounts, Luxury Vehicle Rentals).
Can I get a rental vehicle while my car is being repaired?
Yes, they offer onsite replacement vehicles and provide long-term rental discounts. Customers have appreciated the convenience of having a replacement vehicle during the repair process.
How does Marcel's Collision ensure quality in repairs?
The technicians at Marcel's Collision utilize the latest collision repair systems and materials, ensuring that every vehicle is repaired to factory specifications. This commitment to quality is reflected in numerous positive customer experiences.
Who can I contact for assistance with my insurance claims?
The team at Marcel's Collision is experienced in handling insurance claims, often working directly with insurance companies to streamline the process for customers, minimizing the need for clients to navigate the claims process alone.