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Since 1979, we have been a trusted property restoration company. Our team can assist you with all things home restoration and business restoration. On Side employs over 1,200 highly trained and certified technicians and tradesmen who do restoration work every day. We have 500 employees with Technician or Trade-level certifications. Our company boasts over 13,000 pieces of specialty restoration equipment and 670 emergency response vehicles, covering Canada’s coast-to-coast. We are open 24/7, 365 days a year. Contact us when you need us, and we’ll be there. On Side can help you with the following services: Vandalism and break-in repairs, accident and trauma sites, residential restoration, COVID-19 decontamination, and hazardous materials remediation.
 
Overview: OnSide Restoration Services and On-Site service reviews from numerous homeowners show they are well pleased with the expert services given by this provider. The expert contractors were often praised by customers for their professionalism, strong work ethic, and exceptional service.... The timeliness of the provider and workers was noted in the remarks, showing that the company values meeting the project timeline. Further, they were especially effective at handling crises since they were very understanding and provided incredible service. Most of the reviews gave credit to the renovation outfit for their honesty, a value highly required in the construction sector. Their open communication policy was another factor that received a lot of praise from customers. They kept in close contact with customers and listen to their concerns, responding instantly to any alerts. Therefore, they received approval from all of the customers. Their customer service is so successful not just because of communication and timeliness, but also because every member appears friendly and approachable.... This leads to a high level of trust between their technicians, project managers, and the customers. On multiple occasions, clients claim that they were given a promise that the situation was in control, which put their minds at ease. On the job, cleanliness was also mentioned, with at least 70% of the comments remarking on how clean the repair was. The company's reputation and ability to completely clean up after themselves was crucial in their success. With such excellent feedback from customers, it is clear why this company has such a high score for customer satisfaction..
 
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