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Review Keywords Analysis

  1. CA
  2. Nail Salon
Ongles Diva photos
Ongles Diva photos
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Ongles Diva photos
Ongles Diva photos

Ongles Diva

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Opening Hours: Closed Now now
Address: 705 Sainte-Catherine St. West, Montreal, QC H3B 4G5, Canada Get Directions
4.3
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Service Sub Service Average Price Range (USD)
Nail Services Acrylic Nails
$30 - $50 Call to Book
Gel Manicure
$25 - $45 Call to Book
Regular Manicure
$15 - $25 Call to Book
Pedicure Services Regular Pedicure
$20 - $30 Call to Book
Spa Pedicure
$40 - $60 Call to Book
French Pedicure
$30 - $50 Call to Book
ABOUT   Services Excellence Summary

Ongles Diva Customer Reviews Customer Testimonial 1: I have been getting my nails done at diva nails for 6 months now and I refuse to go anywhere else! I book my appointments with michael and I am always satisfied. lisa the receptionist and very friendly and courteous! highly recommended :) Customer Testimonial 2: Very applied. Pays attention to detail. Very pleasant Customer Testimonial 3: appointment for acrylic refill i was missing no nail + base gel color 0 design they charged me over $70 it's outrageous and they even use Shein nail polishes that are not even complying with the law...sort of we cannot charge such a price when the quality is not there Customer Testimonial 4: I had my nails done at this salon yesterday, and it was a very disappointing experience. First, I explicitly asked for shellac, not gel. I actively avoided gel and had been growing out my natural nails for over two months. However, the technician started applying gel without asking if I was fine with that. I was only informed partway through, when the process was nearly finished. This is unacceptable. Second, I was injured during the manicure. My finger was cut, and it is still sore and swollen now. This makes me question the salon's hygiene and professionalism. Finally, the work quality is incredibly poor. My manicure looks like it is already one week old — uneven polish, messy cuticles, and overall rushed and unpolished work. I genuinely think I could have done a better job myself. I paid over $100 for this, and writing this seriously upsets me. It was one of the worst salon experiences I've ever had, and I will not recommend this place to anyone. Customer Testimonial 5: I’ve had a mani/pedi here twice. They seem very professional and they’re in a central location. Customer Testimonial 6: Superb Customer Testimonial 7: Warm welcome, super friendly staff, and killer nails when you leave 100% recommend Customer Testimonial 8: Exceptional service Customer Testimonial 9: Unfortunately, it was not a good experience. I went to remove gel polish on Monday, and the technician just used an electrical file without any remover. When I asked, she said that it was the way they do it normally. Results were not good; my nails looked damaged. Customer Testimonial 10: The reception is super nice Customer Testimonial 11: I had the most amazing experience getting my nails done by Tony! He is a true artist rising the saying  "attention to detail"  to a whole other level. The precision, the creativity, pure talent and magic. Also shout-out to Safae at the front who was so nice. Customer Testimonial 12: Lovely, clean, friendly Customer Testimonial 13: I did a pedicure at this salon, and honestly, very disappointed. The pedicure felt rushed, and she didn’t scrub my feet properly at all. There was no mask, my feet were barely massaged, nothing. It felt like she just wanted to do the bare minimum and go to the next customer. I didn’t feel relaxed or taken care of like you should feel during a pedicure. Unfortunately, it was not a good experience. Customer Testimonial 14: I did a pedicure at this salon, and honestly, very disappointed. The pedicure felt rushed, and she didn’t scrub my feet properly at all. There was no mask, my feet were barely massaged, nothing. It felt like she just wanted to do the bare minimum and go to the next customer. I didn’t feel relaxed or taken care of like you should feel during a pedicure. Unfortunately, it was not a good experience. Customer Testimonial 15: First of all, customer service and respectful communication are important and unfortunately this experience did not meet those basic standards, and I left feeling incredibly disappointed. I really hope management will take this feedback into consideration and work to improve the culture of how customers are treated.

 

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recommend (41)
great service (25)
amazing service (20)
highly recommend ... (19)
great experience ... (13)
great job (10)
amazing job (10)
very clean (10)
very friendly (10)
good service (8)
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Ongles Diva Reviews: 1050. Average Rating: 4.3

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John Doe left a 5 star review
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