Helpful staffQuick serviceKnowledgeable staffFair pricingExcellent customer serviceSmooth transactionEfficient order processingFantastic pricesGreat buying experienceFriendly service
About this business
The Brick was founded in 1971 as a furniture store in Edmonton. Today, customers can shop from coast to coast at The Brick. Our service region has 209 stores and 7 distribution centers. We have kept the same charitable nature and customer-first ethos for 50 years since we first opened.
We value our diverse and multi-talented team at The Brick. We are continually searching for outgoing, enthusiastic personnel to work with us. That is how we keep our company ahead of the competition.
The company has the following subsidiaries. First, Oceans acquire furniture and associated goods, while MidNorthern Appliance makes residential and commercial appliances. TransGlobal Service provides customer services, and TransGlobal Insurance sells life and casualty insurance across Canada. Extended warranties are handled by TransGlobal Warranty Corp.
The Brick helps homeowners turn their houses into homes for Canadians. The Brick's helpful employees have experience with all of our products and are always here to assist. We will get you the perfect plan for your home, no matter what.
Reviews Summary
Most customers heaped praise on the Brick's friendly and knowledgeable sales staff, particularly Chetan Patel, Kartik, and Mariam, as well as management who made purchasing and returning furniture smooth and pleasant. Shoppers lauded the fast service from Chetan in particular, consistently mentioning that they felt neither pressured nor ignored. Several positive references were to the speed, competency, and dear pricing of car transactions, which many connected to warranty claims. Hence, customers were pleased with their Brick experiences and said they'd be happy to shop there again.
Frequently asked questions
7 questions
What services does The Brick offer for bar stools in Regina?
The Brick provides a variety of services including Mattress: Memory Foam Mattress, Innerspring Mattress, Adjustable Bed Frame; Furniture: Bed Frame, Office Desk, Couch; Appliances: Washer, Dryer, Refrigerator; and Assembly Services: Bed Assembly, Desk Assembly, Couch Assembly.
What do clients say about the customer service at The Brick?
Clients frequently praise the helpfulness and knowledge of staff like Chetan Patel and Kartik. Reviewers highlight their friendly approach, quick assistance, and ability to provide clear information, making shopping a pleasant experience.
Does The Brick offer assembly services for bar stools?
Yes, The Brick offers assembly services, including Bed Assembly, Desk Assembly, and Couch Assembly, ensuring that customers can have their purchases set up efficiently.
What are the operating hours for The Brick in Regina?
The Brick's hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 10:00 AM - 7:00 PM, Sunday: 11:00 AM - 6:00 PM.
Can I find a variety of furniture at The Brick?
Absolutely! The Brick offers a selection of furniture including Bed Frames, Office Desks, and Couches, catering to diverse customer needs for home furnishings.
What do customers say about the warranty process at The Brick?
Reviewers have noted that The Brick handles warranty claims smoothly and efficiently. Customers like Chetan Patel have been praised for their assistance in navigating the warranty process with helpful recommendations.