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Review Keywords Analysis

  1. CA
  2. SK
  3. Regina
The Brick

The Brick

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Open 10:00 AM-9:00 PM now
2770 Victoria Ave E, Regina, SK S4N 6M5, Canada Get Directions
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4.7

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ABOUT   Services Excellence Summary

The Brick was founded in 1971 as a furniture store in Edmonton. Today, customers can shop from coast to coast at The Brick. Our service region has 209 stores and 7 distribution centers. We have kept the same charitable nature and customer-first ethos for 50 years since we first opened. We value our diverse and multi-talented team at The Brick. We are continually searching for outgoing, enthusiastic personnel to work with us. That is how we keep our company ahead of the competition. The company has the following subsidiaries. First, Oceans acquire furniture and associated goods, while MidNorthern Appliance makes residential and commercial appliances. TransGlobal Service provides customer services, and TransGlobal Insurance sells life and casualty insurance across Canada. Extended warranties are handled by TransGlobal Warranty Corp. The Brick helps homeowners turn their houses into homes for Canadians. The Brick's helpful employees have experience with all of our products and are always here to assist. We will get you the perfect plan for your home, no matter what.

 

SUMMARY   Reviews Summary

Most customers heaped praise on the Brick's friendly and knowledgeable sales staff, particularly Chetan Patel, Kartik, and Mariam, as well as management who made purchasing and returning furniture smooth and pleasant. Shoppers lauded the fast service from Chetan in particular, consistently mentioning that they felt neither pressured nor ignored. Several positive references were to the speed, competency, and dear pricing of car transactions, which many connected to warranty claims. Hence, customers were pleased with their Brick experiences and said they'd be happy to shop there again.

 

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Pros & Cons

PROS
very helpful (11)
recommend (7)
great customer s ... (4)
helped me (4)
highly recommend ... (4)
very friendly (3)
good service (2)
great service (2)
friendly and hel ... (2)
great experience ... (2)
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Cons
not impressed (1)
The Brick Reviews: 101. Average Rating: 4.7
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