At certain points in a brand's life, nothing remains the same. It is time to reconstruct to move ahead. For Ricki’s and Cleo, this moment arrived. The organizations acquired new owners. Today, we are excited to inform you about our exciting journey ahead. Please note that Putman Investments acquired full ownership of Ricki’s and Cleo. We are thus under new administration (Ricki's and Cleo Mall). Our two iconic fashion companies have over 85 years (Ricki’s) and 45 years (Cleo) of Canadian history. The investment offers a new path for the two companies and their clients (Ricki's and Cleo Mall). Our ownership by another Canadian company is a huge win for the entire retail industry. We have passed through a challenging period in recent years. The two organizations faced immense disruption caused by the pandemic and customers shifting shopping habits (Ricki's and Cleo Mall). The organizations had to initiate the Companies' Creditors Arrangement Act (CCAA) protection to protect Canadian ladies' fashion brands.
Reviews Summary
The reviews present a mixture of sadness and satisfaction with the store and its staff: customers who are losing something they value (the business is closing) and those who are extremely content with their experiences. The most common sentiment expressed in the reviews is disappointment and distress over Cleo's closure. The level of service and staff know-how are highlighted positives for many other buyers. The most common observations were as follows: the staff were quite helpful and friendly, and the personal service was valued. The shop frequently offers items that meet their standards for comfort and price. The environment praised the sense of familiarity, support, and excellent service expressed by many reviewers when visiting the store and buyer satisfaction with the products.
Frequently asked questions
7 questions
What do Cleo Market Mall clients say about the work?
Customers frequently praise the friendly and helpful staff, particularly in the petite department. Many express sadness about the store closing, highlighting the excellent service and great selection of clothing, especially for petite sizes.
Does Cleo Market Mall offer personal shopping assistance, and what do customers think about it?
Yes, they provide personal shopping assistance, including styling consultations, wardrobe planning, and fit assessments. Reviewers have noted the team's helpfulness in finding the right fit and styles, especially for those with specific needs.
What are the hours of operation for Cleo Market Mall?
Cleo Market Mall operates Monday: 10:00 AM - 6:00 PM, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 7:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 10:00 AM - 6:00 PM, and Sunday: 12:00 - 5:00 PM.
Can I return items purchased at Cleo Market Mall, and how do customers feel about the return process?
Yes, they offer free in-store and online returns, along with free exchange processing. Customers have reported a quick and easy return experience, often having time to shop for new items during the process.
What types of clothing does Cleo Market Mall sell?
Cleo Market Mall specializes in clothing sales, offering a variety of dresses, tops, and pants. Customers appreciate the stylish options available, particularly for petite sizes.
How does Cleo Market Mall handle customer service inquiries?
They provide customer service for product inquiries, order tracking, and feedback collection, all at no cost. Reviewers have noted the team's responsiveness and helpfulness in addressing their questions.
Where is Cleo Market Mall located?
Market Mall Unit #5, 2325 Preston Ave S, Saskatoon, SK S7J 2G2, Canada
Location & directions
Saskatoon, Saskatchewan
Cleo Market Mall
Women Clothing Store
Address
Market Mall Unit #5, 2325 Preston Ave S, Saskatoon, SK S7J 2G2, Canada