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Review Keywords Analysis

  1. CA
  2. SK
  3. Saskatoon
J & T Income Tax Service Inc.
J & T Income Tax Service Inc.
J & T Income Tax Service Inc.
J & T Income Tax Service Inc.

J & T Income Tax Service Inc.

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1736 Quebec Ave #33, Saskatoon, SK S7K 1V9, Canada Get Directions
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ABOUT   Services Excellence Summary

J & T Income Tax Service Inc. located in Saskatoon, was established in 2006. The company provides a wide range of financial and tax services. One of the company's founders, Jen Trevor, started out as an independent preparer. She would prepare income tax returns for people in her community, including family members, friends, and acquaintances. This was just as a hobby, assisting individuals in preparing their tax returns before she joined hands with Tina, who worked in preparing returns for her coworkers. The two became partners, and they began to prepare returns for people in the neighborhood and their friends in 1995 as a paid service. The business grew, and eventually, to better serve clients, the two founders set up their own pick-up system and complete return delivery systems. The volume of clients started growing by 1997, and the two founders found it to be overwhelming for them to handle. They decided to hire a courier to deliver and pick up returns. Due to the overwhelming growth, J & T Income Tax Service Inc. employed its first employee, a part-time worker in 2001. By that time, the company had grown to a point that operating the business from home was no longer feasible, so they decided to move the business from their home to Quebec Ave.

 

SUMMARY   Reviews Summary

J&T Income Tax has overwhelmingly positive customer feedback, with most giving it five stars and recommending it. The staff are mentioned to be professional, friendly, and welcoming, and the overall customer service is remarked to be excellent. Numerous reviewers praised the service they received. They found the company's owner, Jason, to be extremely knowledgeable and helpful. Many noted that they had received cash back on their taxes. Because of this, they believe that using J&T Income Tax services improved their tax return. Many customers left the tax company satisfied knowing more about their financial situation after going through their process. One patron found out from using the company for their first time that they could be making money on their situation. There was bold talk among their patrons. For example, one user wrote, "Excellent, professional service at a reasonable price. This is the first time we used this company and we will continue to use them" One concern some clients raised was the company's long wait times. One user reported that the process was exhausting because of the wait times. However, the consistency in the feedback indicated that the company was providing something that people were finding valuable. Another user succinctly wrote.

 

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Pros & Cons

PROS
recommend (19)
highly recommend ... (14)
excellent servic ... (4)
recommended (4)
great place (3)
very friendly (3)
very professiona ... (2)
continue to use (2)
highly recommend ... (2)
friendly staff (2)
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Cons
delayed (1)
disappointed (1)
no communication ... (1)
lack of communic ... (1)
poor service (1)
terrible (1)
not recommend (1)
J & T Income Tax Service Inc. Reviews: 76. Average Rating: 4.6
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