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Review Keywords Analysis

  1. CA
  2. SK
  3. Saskatoon
Wink Custom Lash Artistry

Wink Custom Lash Artistry

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Open 10:00 AM-9:00 PM now
511 1st Ave N #5, Saskatoon, SK S7K 1X5, Canada Get Directions
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4.9

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ABOUT   Services Excellence Summary

Our lashes are a total nerd. Commitment to perfection and excellence with each client. Certified 15 times. Certified 15 times. Get up and go! Forget the morning routine. Sleep in. Wake up glowing! Our Lash Artists & Educators are very proficient. Do not trust anyone with your eyes and education. Our craft is our passion! Need an immediate response? Our customers are our main concern, so contact us anytime during business hours. Any of your questions would be delightful to answer!

 

SUMMARY   Reviews Summary

A majority of consumers have reported positive experiences with various technicians at Wink. Most of the reviewers are very positive about the services they received, especially Lynsey, Rae, and Desirae. Positive comments mostly revolve around their professionalism and how they pay attention to detail such that consumers like that they get actual value for money for the services they received. A significant proportion of clients were pleased with the lash extensions they received, which they say last longer and have the best retention. Customers loved the online booking app, the reminders that are always sent to them, and the cancellation policy that gives a lengthy notice. This allows them to make and cancel appointments easily. The staff were also commended for being kind and accommodating but with a professional and light-hearted ambiance at the spa. Some realized that they enjoyed the conversation at Wink and that the spa offers various options such as podcasts, and the clients had to be engaging. The main thing that the client wrote about the technicians is how satisfied they were with the services they received slack. However, it was not all good as some clients argued that one technician was slow in offering the services and should look into that. Jurisdiction was also criticized for doing a poor job with nail extension on two separate occasions. At least one client was disappointed that their request for a particular design to be done on her nails was not honored. The only other critique was about timing, a client felt that the time taken to complete Lash Extension was considerably above average, which might inconvenience others. However, the overwhelming majority commended the spa, and most of the reviews could be classified as positive.

 

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Pros & Cons

PROS
recommend (12)
highly recommend ... (7)
accommodating (3)
feel comfortable ... (3)
very professiona ... (2)
attention to det ... (2)
so knowledgeable ... (1)
high quality (1)
wonderful servic ... (1)
helped me (1)
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Cons
unprofessional (1)
feel uncomfortab ... (1)
uncomfortable (1)
disappointed (1)
really disappoin ... (1)
Wink Custom Lash Artistry Reviews: 63. Average Rating: 4.9
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