Helpful staff(5)Excellent service(5)Professional service(4)Quick case handling(3)Kept informed(2)Second case success(1)Dedicated legal team(1)Outstanding legal advice(1)Proactive staff(1)Fantastic job(1)
About this business
Kaizen Law Solicitors Reviews – Customer Feedback Summary
Terrible service all round.
Do not waste your time with this firm. 3 years on the injury claim still unresolved.2. Avoid this law firm by any means necessary.
Horrible customer care, they have been dealing with my case almost 3 years and still not resolved. They referred us to their preferred medical examiner for the injuries 3 times and had to fill all those forms and signed not ones not twice but three times and yet again they called me saying that the doctor/firm were not qualified to examine us. After all these times I told them that why they sent us to those firms?? I did not choose those doctors/ firm you instructed us. Anyway they are useless don’t waste your time.3. Utterly unhelpful. Request to simply verify an identity for Land Registry form ID1, look at a passport ID to match the person on the form with the person stood in front of them and the reception said... I don't think we do that sorry. Injury claim specialist firm will do id verification as part of their normal work every day. £200 + vat left on the table for 15 minutes work.4. Would give 0 if I could. No support and lawyer didn’t give the time of day outside of court dates for any questions. Could never get a hold of the lawyer or get a call back even in an emergent situation. Don’t use them5. Avoid Kaizen Law at all costs! They took on my car accident claim, then dropped me with no warning, leaving me with a £50k bill and no legal support. They initially accepted my case as a "rear-end shunt," but later...
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Meet the team
1 member
Monisha Kotecha
Solicitor
Location & directions
Bolton, England
Kaizen Law Solicitors
Car Accident Lawyers
Address
Bridgeman Court, 2 Salop St, Bolton BL2 1DZ, United Kingdom