Sills & Betteridge Incorporating Campions Solicitors

Sills & Betteridge Incorporating Campions Solicitors Reviews Review 1: I bought my house with these over a year ago and do not use! Constantly pushing them, terrible communication I could go on. I think since changing to stills and betteridge they have gone down the pan. Review 2: We chose this firm to purchase our house after reading multiple good reviews online. We got quotes, and despite being more expensive than some of the local firms we decided to go ahead with high hopes. The communication from the conveyancing team was great to start with up until around a few weeks ago when we were informed by the estate agent as well as sellers that out solicitors were dragging our feet. Due to this, our sellers set a deadline for exchange of contracts as all work had been claimed to have been completed on their part and the hold up was our solicitors. A few days ago we receive a phone call explaining that both staff members of the conveyancing team had suddenly left the firm and therefore we did not have a case handler and our case would be transferred to another branch, not only demonstrating a lack of professionalism but also causing further delays close to completion. We then find out that the staff at the Derby branch had not completed important work which should have been done early on in the process, adding further delays to an already very delayed house buying process, that should not be taking this long. I have had to spend countess time liaising with the solicitors, sellers and estate agents, which I should have not been having to do when I am paying for a legal team to do this on my behalf, it should not have been my job. I am now having to re-submit documents and evidence that should already be on file due to the firm's poor handling and communication. To add to this, my partner and I have requested multiple times for in person meetings to discuss the results of some of the searches and also responses to enquires, as we ae first time buyers and some of the advice was unclear to this. They have failed to provide us with this meeting or an opportunity to discuss any of the advice provided, which quite frankly is unacceptable. Overall I am not happy with the service I have received, and I do not think the price is reflective of the work undertaken by the team, and I will not be recommending them to anybody I know. Review 3: My overall experience with the Yellow Team was unfortunately not very well. The process felt slow and communication was lacking at times, which made it a frustrating experience. However, I would like to acknowledge Pavan, who was a standout throughout the process. Review 4: Recently completed on a property with Pavan, Taesho, and Evie as our conveyancing team. We're happy with the service we received and the competitive rates offered. Review 5: Avoid!! These are seriously bad solicitors. Rude. Unresponsive False & conflicting responses There are better companies out there who will treat their clients with decency and respect I have no idea how they're still trading