Customer Feedback for I-COM
Feedback Summary
1. Icom has been a truly great experience. Knowledgeable, collaborative, and always professional, with a clear, strong ethos that shines through every part of their work. Communication is detailed, ideas are thoroughly considered, and it feels like they are part of our team rather than an external partner. We enjoy our partnership and look forward to the future.
2. I-COM has worked closely with Universal Tanker Services over the past two years. They assisted in developing our website, marketing strategy/campaign and building our social presence.
Over this time, they have actively tried to build good working relationships so they can understand our business deeply and support us as much as possible. They are very proactive in all their work and have made no task too much to bother with. They have become such a pleasure to work alongside that we consider them a partner in our business, not just a digital marketing agency.
We strongly recommend them and are excited to see what we can achieve from here on this year.
3. I've had such a great experience working with I-COM. The team is proactive and committed to results, and the insights they provide make a difference. Communication is great, I like that they are always available whenever I have any questions, and they truly feel like one team. Thanks for the support.
4. Special thanks to ICOM for the exemplary job they've been doing managing our paid social and paid search campaigns.
Their knowledge and expertise have been crucial in pulling off our recent Open Morning event. Thanks a lot, ICOM!
5. ICOM did a fantastic job putting our website together. Our partner, Christine Newton, says Jane Cragg and the crew were fantastic, responsive, and we are happy with the website - in the end.
6. I’ve been lucky to work alongside I-COM (an exceptional digital marketing and CRM agency) for several years. They feel like a genuine partner, with regular performance reviews against agreed KPIs and analytical, data-driven recommendations, and shifts. These collaborative, results-based changes and recommendations have improved email and sales results. They should be your first choice if you're looking for a genuinely involved client-retainer relationship.
7. I've worked with I-COM for more than six years via JMW, and they're superb. They've helped us with all of our web development, SEO, and PPC.
They are friendly, and I enjoy working with them. They are quick to respond to all queries, no matter the size.
8. The ICOM team, led by Jane, did an excellent job from start to finish!
They have worked around the clock to ensure that the website was ready for rollout, and the result is brilliant. Thank you very much for your hard work and professionalism.
9. i-Com is highly recommended for their technical expertise and communication skills. They have been instrumental in assisting me in growing my website. I made a mistake leaving in 2023 but after six months into the new year, I realized my mistake and came back. It was the best choice I've ever made, and I don't regret it at all. Outstanding, great team, communication, work!
10. ICOM team. They are excellent in their approachability and knowledge, which is very much needed for our business to be on top of our game!
11. Great agency & culture
12. I've been working with I-Com for many years, specifically Kate and Jane. They've built and supported the new website and managed other digital marketing activities. I strongly recommend I-Com to all other companies looking to grow.
I have been working with I-COM for many years now. The team is very accommodating and knowledgeable, and I have developed strong relationships with them. Whether it's content support, SEO, or guidance in technical SEO, they are always delivering. I highly trust their guidance and have been relying on them for a long time. I like the flexibility our retainer offers us - if there's a need to swap things up, it's always easy. Thank you for all the support!
13. We love I-COM! they have excellent service, always friendly and helpful, and always available when we need them!
14. The team is fantastic, and they are helping us a lot in our business.
15. We have worked with I-Com for over 10 years and it has been a great experience. The team is very dependable and highly knowledgeable and has been a pleasure to work with. They have been good support and have driven our growth. We have just had the best Q4, and they played a big part in it.