Fiona Bruce Solicitors - Warrington

Key findings from customer feedback: 1. Slow and unhelpful. Has many occupied buildings in Stockton Heath but could not find a solicitor with knowledge to help. Our appointment took over a week to arrange for a ten-minute consultation. They asked for paper copies of my paperwork to prepare for the discussion but failed to read it. After busy fob-offs when they had not completed any necessary planning or preparation for the meeting, they now claim to be too busy to commit to help with the follow-up work. Several weeks later, they finally provided part of an answer to one of my questions. 2. I have used Fiona Bruce Solicitors for a few transactions, and each time was assisted by Megan Hamilton-Riddick. Megan is professional, friendly, and approachable. She answers my questions and requests thoroughly and efficiently. I have no hesitations on recommending Fiona Bruce Solicitors, especially Megan. I would definitely consider Fiona Bruce Solicitors in my future transactions. 3. Thank you to Mr Porter and Mr Palfreyman who helped me with a divorce and sale of my matrimonial property. I have never used a solicitor before and was nervous about all the paperwork involved, but they were very helpful and supportive. I have had a very good experience with them and would highly recommend Fiona Bruce Solicitors. 4. I recently worked with Luke Hodgkinson at Fiona Bruce Solicitors on the sale of my house, and it was a pleasure. Luke is very professional, prompt, and knowledgeable. He updated me at every step of the transaction and answered my questions almost immediately. The sale was seamless and efficient, and I would highly recommend Luke to any potential home seller. 5. Fiona Bruce is a good company, I went in without an appointment for them to witness a statutory declaration and had an excellent experience. Would highly recommend this friendly and kind company. The office was nice and warm. I dealt with Fiona and it was amazing again. Thanks to everyone in the office. 6. Richard Palfreyman handled the conveyancing with professionalism. Very formal communication in letters attached to emails for all communication as the norm instead of phone calls. This was new, but it kept a clear record and showed diligence in prioritizing my requirements. My experience with Fiona Bruce Solicitors was excellent and would highly recommend them. 7. Attentive lawyers who provide clear communications to you as the customer. James Hullock's conveyancing expertise was outstanding. I would highly recommend Fiona Bruce Solicitors.