Professional and friendly staffEfficient serviceKnowledgeable staffResponsive communicationFair pricingHelpful guidanceExcellent conveyancingClear and transparent pricingCourteous receptionSeamless transition
About this business
Client Feedback Insights: 1. Catastrophic unprofessionalism, experience spoiled
Crombie Wilkinson Solicitors—profoundly let down. During a visit to their office, I sought clarification regarding a potential conflict of interest. I believed the firm had represented both parties in a court case between me and someone else. This is no trivial issue. It needed utmost thoughtfulness, professionalism, and courtesy. Instead, the experience was a disaster. I was visibly distressed as I attempted to clarify my worries in person, aggravated by the absence of mobile phone connectivity. The solicitors’ reaction was nothing short of humiliating and disheartening. She laughed at me, pointed fingers, and seemed amused by the situation. I felt belittled, disregarded, and utterly unsupported. The expression was entirely unprofessional for a legal firm, especially in family and court-based contexts when clients are usually emotional. I expected compassion, empathy, and professionalism, all of which the solicitor I interacted with did not show.
The above explains why it is vital to think profoundly before engaging with them based on my visit experience. How a firm treats clients expressing their worries speaks volumes about its ethical standards. My case was mishandled and it was shocking for me.2. Heating issue2. I had a problem with my heating i ended up not having heating for 239 days and was charged £615 for an email in which the service provider considered reducing my service charge an absolute waste of money used this firm 3 times regretting never again should have had enough firstly two times3. It is with pleasure that I have recommended Crombie Wilkinson, especially the Pickering branch, to handle all my legal affairs for over 30 years. They have always been very welcoming, efficient, and professional. Catherine recently helped me, and she was accommodating and always responded to my many queries. Thanks, Catherine.4. 1. Was this helpful? 1 star: Bad. constant lies ,no returned phone calls at all.zero interest in my case and left me in a dangerous position .stay well clear and avoid for your own sanity and safety. 2 half years to date and no sign of a divorce ...absolutely clowns .
Frequently asked questions
6 questions
What do Crombie Wilkinson Solicitors clients say about the work?
Clients frequently highlight the professionalism and friendliness of the team, particularly praising staff like Catherine, Juliette, and Elspeth for their efficiency and support throughout various legal processes. Many appreciate the clear communication and thorough guidance provided.
What services does Crombie Wilkinson Solicitors offer?
Crombie Wilkinson Solicitors provides a range of services, including Family Law (Divorce Proceedings, Child Custody Agreements, Prenuptial Agreements), Legal Consultations (Initial Consultation, Follow-up Consultations, Case Review), Dispute Resolution (Mediation Services, Arbitration Services, Negotiation Representation), Contract Law (Contract Review, Contract Drafting, Breach of Contract Cases), and Property Law (Property Disputes, Lease Agreements, Landlord-Tenant Issues).
What are the office hours for Crombie Wilkinson Solicitors?
The office hours are as follows: Monday: 9AM-5:30PM, Tuesday: 9AM-5:30PM, Wednesday: 9AM-5:30PM, Thursday: 9AM-5:30PM, Friday: 9AM-5:30PM, Saturday: Closed, Sunday: Closed.
Can I get legal consultations at Crombie Wilkinson Solicitors, and how do clients feel about them?
Yes, they offer legal consultations, including initial and follow-up sessions. Clients have expressed satisfaction with the thoroughness and helpfulness of the consultations, often noting the team's responsiveness to queries and concerns.
Does Crombie Wilkinson Solicitors provide support for family law matters?
Yes, they offer family law services such as divorce proceedings, child custody agreements, and prenuptial agreements. Clients have noted the team's professionalism in navigating sensitive family issues.