Professional staff(8)Clear communication(7)Responsive service(6)Empathetic approach(4)Knowledgeable staff(3)Attention to detail(3)Personalized service(3)Expert legal advice(3)Supportive guidance(3)Thorough advice(3)
About this business
Customer Review Digest: 1. Top-notch lawyers.2. I used Morton Fraser MacRoberts LLP recently, and I was left feeling so impressed. From the first conversation, my lawyer was approachable, professional and cared about my case. They also made everything clear in detail, kept me updated throughout, and ensured I was always comfortable. I would recommend them to anyone looking for quality legal services.3. Hayley Johnson delivered top-notch legal advice and services from start to finish. She worked on a very tight schedule, was on top of all the legal technicalities from the beginning to the end, and her advice was always judicious and practical. I would recommend MFMac in general and Hayley in particular.4. I was awarded monetary compensation (albeit less than requested) for suing these utterly messy and negligent. Scottish Law society supported 16 points of complaint. I also spent 18months without payment for my husband's funeral, requested my husband's belongings, and threatened police with their theft till they found them 4 months later, the last of about 80 emails.
They charge so much that they over-charge themselves; they are also so bad in communication that they write an email over and over after two months.
I sent 60+ emails offering free items I left to the Estate to repaint the house before sale for 60+ emails with not a single response, then put it on a "could you do it" on the 61st email. I also called the police because they took furniture, clothes, etc. and when confronted with them, they suddenly found them.
The above is free to me and without liability, and under no circumstances should this be used in any court.5. Rude service and attitudes6. Great work. Hayley was an amazing consultant and made the whole thing easier.7. Great experience. Lily Braunholtz, professional, responsive, and approachable, was immensely helpful during this.8. I highly recommend this firm. After my mom's estate, our hard times were relieved by the firm's concerns, care, and respectfulness. Ailie and Catriona were highly supportive. Our family appreciates this and thanks my mother.9. Hayley was a great counselor. I loved her advice, support, and professionalism. I would fully recommend this firm and Hayley.10. MFM received my details, and within an hour, they called to communicate. Within 24 hours, they assigned a solicitor (Jodie), who was a great person. I would recommend this firm and solicitor.11. Jodie Cameron solved my case through her expertise, professionalism, and clear explanations. I would recommend her.12. Hayley Johnson solved my problem with empathy, professionalism, and thoroughness. I am impressed by her good job.13. Hayley Johnson was a good partner.14. The advice was top class, and the consultant went extra mile. I would recommend her services.15. Hayley was excellent in my case. She was fast, detailed, and professional.
Frequently asked questions
7 questions
What do Morton Fraser MacRoberts LLP clients say about the work?
Clients frequently praise the professionalism and support provided by the team, particularly mentioning Hayley Johnson for her clear communication and thoroughness. Many reviewers highlight their positive experiences and the firm's ability to handle complex legal situations effectively.
Does Morton Fraser MacRoberts LLP handle personal injury claims, and what do clients say about their experience?
Yes, they offer personal injury services, including consultation for claims and representation. Clients commend the team's professionalism and support during stressful situations, noting their clear explanations and timely updates throughout the process.
Can I get an initial consultation with Morton Fraser MacRoberts LLP?
Yes, they provide legal consultations, including initial consultations and case reviews. Clients have reported feeling reassured and supported from their first interactions with the firm.
What types of legal services does Morton Fraser MacRoberts LLP offer?
They provide a range of services including Estate Planning (Will Preparation, Trust Administration, Power of Attorney), Employment Law (Workplace Dispute Resolution, Contract Review), Legal Consultation, Probate Services, Litigation Support, Corporate Services, Dispute Resolution, Family Law, Real Estate Law, and Personal Injury.
How does Morton Fraser MacRoberts LLP support clients during legal disputes?
The firm offers litigation support services, including civil litigation and mediation. Reviewers appreciate the team's responsiveness and clarity in communication, making complex legal matters easier to navigate.
Who are the key lawyers at Morton Fraser MacRoberts LLP and what do clients say about them?
Hayley Johnson is frequently mentioned for her exceptional service and support during legal processes. Clients describe her as professional, approachable, and dedicated, often highlighting her thoroughness and ability to communicate complex legal issues clearly.
Where is Morton Fraser MacRoberts LLP | MFMac located?
9 Haymarket Square, Edinburgh EH3 8RY, United Kingdom
Meet the team
1 member
Roza Khukmatova
Senior Talent Acquisition Specialist
Location & directions
Edinburgh, Scotland
Morton Fraser MacRoberts LLP | MFMac
Personal Injury Lawyer
Address
9 Haymarket Square, Edinburgh EH3 8RY, United Kingdom