Great communication(5)Kept me informed(5)Fast turnaround(3)Professional service(3)Helpful staff(3)Detailed explanations(2)Case handling(2)Good outcome(1)Quick responses(1)Reliable service(1)
About this business
Summary of Customer Feedback
Everyone especially Nathalie Axelsson was helpful. She managed to keep me up to date with what was happening in my case and was available at all times if I had any questions. It was thanks to her that my case got settled.
Perfect service great communication throughout
Unconscionable admin. The employee handling my case left and I wasn’t informed. I was then told that the solicitors were reviewing it when I called for an update. The solicitors had asked me to send them the evidence and promised response within a few days, and have not responded for 3 weeks now. Thompsons is aware that the injury is ongoing requires legal action to stop it and severe.
Partner contacted this firm to represent him against his company for harassment and using his disability confidential information to block his career progress which clearly breaches Equality Act 2010. Partner compiled hundreds of documents thoroughly and categorised everything very neatly so it was easy for them to go through all the evidence he had gathered. Partner was aiming to get a year's salary plus extra costs per area as compensation for all the damage cost. This firm could've got a big portion themselves, but they decided not to represent him as they couldn't be bothered to deal with his 'complex case'. Really useless and unprofessional firm.
They always keep you updated on progress i would recommend to anyone
Thomsons solicitors was used by my union (unison) when I told them about an incident at work. Nathalie handled my case and quickly managed to handle this. With the workplace this incident was at claiming full responsibility, this was a faster claim. She had mentioned, if I were to reject the offer I was given, I could get more money but since that’s not the reason for this, I went with the original offer.
I can’t thank everyone at Thomsons enough!
Joel shaw dealt with my case start to finish. Excellent and extremely professional with every detail. Good outcome with my compensation claim and would highly recommend highly Thank you Thomsons.
Frequently asked questions
6 questions
What do Thompsons Personal Injury Solicitors clients say about the work?
Clients frequently praise the team for excellent communication and support throughout their cases. Nathalie Axelsson is specifically noted for keeping clients informed and being readily available for questions, contributing to positive outcomes and overall satisfaction.
Does this practice handle personal injury claims, and how do clients feel about their service?
Yes, they handle personal injury claims including accident, medical negligence, and workplace injury claims. Reviewers highlight the team's responsiveness and thoroughness, with many expressing gratitude for the support received during their cases.
Can I get legal consultation services at Thompsons Personal Injury Solicitors?
Yes, they offer legal consultation services including initial case reviews, ongoing legal advice, and telephone consultations. Clients appreciate the clarity and guidance provided during these consultations.
How does Thompsons Personal Injury Solicitors handle workplace injury claims?
They manage workplace injury claims effectively, as noted by clients who have experienced quick resolutions and thorough case handling. Nathalie Axelsson is recognized for her expertise in navigating these claims successfully.
What types of employment law services do they provide?
Thompsons offers employment law services including unfair dismissal claims, harassment claims, and settlement agreements. Clients have reported positive experiences with the team's handling of these sensitive issues.
Where is Thompsons Personal Injury Solicitors located?
12 Greenside End, Blenheim Pl, Edinburgh EH7 5JH, United Kingdom
Location & directions
Edinburgh, Scotland
Thompsons Personal Injury Solicitors
Truck Accident Lawyer
Address
12 Greenside End, Blenheim Pl, Edinburgh EH7 5JH, United Kingdom