Blair & Bryden Review Feedback: I am happy to note my concerns over my late Dad's estate's handling and assets, which have been ridiculed, avoided, and dealt with in such an unprofessional manner by your Company, including not being given the opportunity for me to go through a Statutory complaints procedure, are now being investigated by the Legal Complaints Commission Scotland and the Law Society of Scotland on conduct matters. You may have treated me with utter contempt, but I would suggest you change your approach to their joint investigation. Customer service personnel are rude and must be trained in manners and common courtesy. 2. So helpful, friendly down to earth.Danielle was amazing and explained everything so well.So glad I found this company.Will def use again.3. Good Company for both sides the business4. Very helpful,knowledgeable staff5. Visited with my mum so not wheelchair friendly.6. Good local estate agent7. Still waiting for an inventory and receipts for my dad's personal property after nearly three years of blair and bryden and in particular Harold Gray wasting my time with false statements and an ignorant attitude. This person is like a one track dinosaur with repeated statements such as I don't like the sound of your voice and a persistent inability to let clients speak and instead talks over clients if he can't explain himself. Also has the ability to threaten legal action over genuine reviews posted on social media in order to put himself and his business in a better light tha
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Excellent service
Frequently asked questions
7 questions
What do Blair & Bryden clients say about the work?
Clients frequently praise the helpfulness and friendliness of the staff, particularly highlighting Danielle for her clear explanations. Many appreciate the team's customer service and approachability, indicating a positive experience overall.
Does this practice handle estate management, and what do clients think about it?
Yes, they offer estate management services including estate planning, property inventory, and asset distribution. Clients have noted the staff's knowledge and helpfulness in these areas, contributing to a positive overall experience.
What hours is Blair & Bryden open for services?
Blair & Bryden operates on the following schedule: Monday: Closed, Tuesday: 9AM-5PM, Wednesday: 9AM-5PM, Thursday: 9AM-5PM, Friday: 9AM-5PM, Saturday: Closed, Sunday: Closed.
Can I get help with real estate services at Blair & Bryden?
Yes, they provide real estate services including property valuation, market analysis, and property listing. Clients have recognized their expertise in these areas, indicating a reliable choice for real estate needs.
How does Blair & Bryden handle customer service consulting?
They offer customer service consulting services such as client relations training, feedback and improvement strategies, and complaint handling procedures. This focus on customer service has been positively noted by clients.
What types of feedback have clients provided about the team?
Clients have expressed appreciation for the team's friendly demeanor and responsiveness. However, there are mentions of unprofessional conduct in specific cases, highlighting the need for improved customer service training.
Where is Blair & Bryden located?
4 Cathcart Square, Greenock PA15 1BS, United Kingdom
Location & directions
Greenock, Scotland
Blair & Bryden
Personal Injury Lawyer
Address
4 Cathcart Square, Greenock PA15 1BS, United Kingdom