Macleod & MacCallum customer feedback summary:
1. Sarah-Anne (letting manager) has been extremely helpful in getting a rental that fitted what we were looking for (in a very scarce market). I have so far found them good to work with, any other staff I've interacted with have been friendly, and they've been responsive to any communication or maintenance requests. Really recommend for property rental.
2. From start to finish, the marketing, sales and conveyancing process was handled with professionalism, clarity, and genuine care—all Macleod & MacCallum staff worked well together. A special mention to Emily Barclay, who truly went above and beyond.
3. Rory Carson dealt with our purchase in Scotland as we were moving up from Cambridgeshire. I can’t praise him highly enough. Faultless and highly recommend
4. I immediately contacted Macleod & MacCallum to complain and ask why it was in such a state the response I got from the Letting Manager and a Director of the company was extremely disappointing. I would NOT recommend this company!
5. We decided to check the flat in between clients, to find appliances beyond disgusting.
6. Faultless and highly recommend
7. I can’t praise him highly enough.
8. Appreciated the helpful advice and efficient way of dealing with customers' concerns. I would like to thank everyone involved in the process
10. Macleod & MacCallum. A very smooth process start to finish - Thank you Gemma & Emily. Highly recommended.
11. I highly recommend Macleod &macallum Alison Martin dealt with my house purchase efficiently my calls and emails were answered promptly and I was kept up to date with everything
Frequently asked questions
5 questions
What do Macleod & MacCallum clients say about the work?
Clients frequently praise the professionalism and clarity of the services provided, particularly highlighting staff like Emily Barclay and Rory Carson for their exceptional support and communication throughout the process.
Can I get a first home mortgage through Macleod & MacCallum, and what do customers say about the process?
Yes, they offer first home mortgage services. Reviewers commend the smoothness of the process and the clear explanations of complex legal details, with many noting efficient email correspondence.
What services does Macleod & MacCallum provide?
They offer a range of services including Property Rental (Residential Leasing, Commercial Leasing, Property Management), Property Sale (Home Valuation, Marketing Services, Conveyancing Services), Mortgage Services (First Home Mortgage, Refinancing Services, Investment Property Loans), and Customer Support (Maintenance Requests, Consultation Services, Client Communication).
What are the operating hours for Macleod & MacCallum?
Their hours are as follows: Monday: 9AM-5PM, Tuesday: 9AM-5PM, Wednesday: 9AM-5PM, Thursday: 9AM-5PM, Friday: 9AM-5PM, Saturday: Closed, Sunday: Closed.