Client Feedback Review:
1. I sustained shoulder and knee injuries after a motorbike accident caused by another driver who cut me off unexpectedly. The injuries limited my mobility and made performing routine activities challenging. I needed a shoulder and knee mobility aid to help me walk and sit. I was not sure what to do, but everything was managed systematically. Injury specialists examined me, X-rays were performed, and other diagnostic tests were carried out. I was advised to attend physiotherapy, which I was unable to oblige due to the Covid-19 restrictions. What I liked about the entire experience was the structured approach to everything. The customer care representative, solicitors, and other staff were efficient and professional. The claim was settled within a reasonable time frame, and I was satisfied with the compensation.
2. I was cycling on a dual carriageway cycle lane when a car driver left the main carriageway for the cycle lane without signalling or checking their offside mirror. They collided with me as I was cycling legally in the lane. I was thrown off my bike and suffered collarbone and leg fractures and a knee injury that required surgery. I was taken to the hospital in an ambulance, and I couldn't work for several months due to my injuries. I appreciated that the Accident Claims staff visited me at the hospital, took a detailed account of the accident, arranged all necessary support, documented my injuries and losses, and dealt with the entire claim.
3. I was cycling in a busy town on Saturday morning when a car driver who was reversing from a parking space on the high street hit my bike without checking their mirror. I was forcefully removed from the bike and fell on the tarmac, breaking my wrist and sustaining deep cuts on my knee and elbow. The market area had signs that showed cyclists had the right of way, and the driver should have looked before reversing. Although the driver was not friendly and tried to run away, the Accident Claims staff visited me at home, accurately recorded the incident, documented my injuries, and handled the claim.
4. A dog from a nearby play area charged at me as I entered a children's play area near my home and threw me to the ground, causing my wrist and hip injuries. The dog did not bite me, but the impact was severe. The owner arrived later and did not show concern. I was traumatised and angry that a reckless dog had been left to roam in an unsafe place. Accident Claims carefully documented the incident, traced the dog owner, and helped me to pursue compensation.
Frequently asked questions
4 questions
What do Accident Claims clients say about their experience with the team?
Clients frequently praise the structured approach and professionalism of the team, highlighting efficient communication and timely claim settlements. Many reviewers appreciated the systematic handling of their cases, which alleviated their concerns during challenging times.
Does this practice provide support for clients with serious injuries from accidents?
Yes, clients have reported receiving comprehensive support for serious injuries, including systematic examinations and recommendations for physiotherapy, which were crucial for their recovery after accidents.
What types of accidents does Accident Claims assist with?
While specific services are not listed, the reviews indicate that they assist clients with various types of accidents, including motorbike and cycling incidents, as well as injuries caused by animals.