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  1. US
  2. AL
  3. Birmingham
Penske Truck Rental

Penske Truck Rental

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Open  7:00 AM-5:00 PM now
312 28th St N, Birmingham, AL 35203, USA Get Directions
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ABOUT   Services Excellence Summary

Penske Truck Rental local company in Birmingham, AL provides local moving trucks. For all your moving needs, visit one of our North American facilities. Penske assures that you can depend on a clean, timely moving truck upon pickup. One of our associates will help you pick a truck. We offer 24/7 roadside assistance, stress-free cancellation and reservation, and a dedicated customer team. In Birmingham, AL, receive your moving supplies and truck rental. We strive to ensure that you move with confidence throughout your journey, from packing until you return the rented vehicle. Our team can help make moving yourself a simple and stress-free process. Our full line of moving products includes boxes, tapes, ropes, furniture pads, padding, padlocks, and hand trucks. When you rent a truck, our 50 years of experience will benefit you. With our resources, you can select the best truck for you. We can help with a truck rental quote or reserve moving truck accessories.

 

SUMMARY   Reviews Summary

The reviews for the truck rental company mostly centered around the quality of service provided by the employees. The employees here were praised repeatedly for their customer service. Multiple reviews mentioned Mr. Griggs in particular for his helpfulness and friendliness. He made what was a stressful situation better by consistently going above and beyond. This demonstrates how consistently dedicated to the customer service the employees are. Another thing customers found so striking was how complex situations were handled without complication. The majority of reviews compliment the clear and efficient service. Rentals are also processed quickly, with many reviewers mentioning they can be in and out in minutes. Many customers were relieved to find that their rental was comfortable and clean as well, which is very important when dealing with a lengthy rental. The response when things do not go smoothly was also noted as impressive. For instance, several reviewers were grateful that the employees worked out a solution for them when their truck was unavailable as promised, and many others noted that their reservations were adjusted cheerfully when they needed to change. Moreover, this company prides itself in having reliable vehicles and reasonable prices. Several reviewers wrote about how well the equipment performed and that pricing was consistent and transparent. One even wrote moving with their family across several states was made easier due to the reliability of the truck on the day of the move. If rental trucks are needed in the future, most of the reviewers stated that they would be back. One customer even mentioned that they rent Penske trucks exclusively. Additionally, the location is convenient and the hours are ideal. Many customers are repeat business and find the employees at this location to be the most helpful and professional. In conclusion, this corner of Penske appears to be the ideal place to rent a moving truck for many customers, with an extensive list. Many customers, therefore, rated this store a Safety.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (3)
friendly service ... (3)
highly recommend ... (2)
very friendly (2)
excellent servic ... (2)
great people (2)
great services (1)
friendly and pro ... (1)
great job (1)
quick service (1)
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Cons
delayed (1)
unprofessional (1)
rude (1)
too busy (1)
dirty (1)

Penske Truck Rental Reviews: 100. Average Rating: 4.3

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John Doe left a 5 star review
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