With more than thirty years of experience, Preferred Imports has built a reputation for success in both in-state and out-of-state used vehicle sales, specifically in the Birmingham, Alabama area. We take pride in offering pre-owned luxury vehicles from the most prestigious brands in the automotive industry. Choose from BMW, Tesla, Lexus, Porsche, and many more. Our success is built on honesty, transparency, and helpfulness in every customer interaction. Our task is to understand what you want while also considering what you need. Our objective is to assist you in finding an exceptional used car that fits within your budget while not compromising your preferred specifications. Our mix of customer service and exceptional purchasing power helps us meet and exceed your expectations.
Reviews Summary
Reviews show that this dealership seems exceptional, especially Mike, Doug, and Rami.
Customers are happy with the knowledgeable and courteous sales staff, the quality luxury vehicles, and the smooth buying process.
Many reviewers say that the team goes over and above to help shoppers find the ideal vehicle at a good price, making them feel at ease - “there's no hassle.”
A lot of buyers encountered problems with their used car purchases, but these were solved with no cost to them, showing that it's one of the after-sale services.
Preowned car buyers also feel valued, noting how the team made the cars look new through detailing paintwork and minor repairs before collection.
Mention of finance for them warranty also was on almost all reviews.
Nearly all the bad reviews, if mentioned, were solved swiftly, the customers even thanking the manager for quick-fix solutions, as was the case for detailing the car.
Most clients love the friendly service and attention to detail, some even saying that this was the first time they see it while buying anything, while others note that they keep coming back for their next purchase.
A few also had past car-buying experiences here and still feel that they will still return, which shows a lot about customer loyalty and excellent customer service.
The dealership won periodic visits are ongoing.
Frequently asked questions
7 questions
What do Preferred Imports clients say about their buying experience?
Reviewers frequently praise the exceptional customer service, highlighting the staff's professionalism and knowledge. Many mention the seamless purchasing process and the team's dedication to finding the right vehicle, making it a pleasant experience overall.
Does Preferred Imports offer vehicle financing options, and what do customers think about that service?
Yes, they provide car financing options. Customers appreciate the team's ability to work with different credit situations, often mentioning the great interest rates they secured, which contributed to a positive buying experience.
What services does Preferred Imports offer for used luxury vehicles?
They provide Vehicle Sales including Luxury Vehicle Sales and Used Vehicle Sales, Car Financing Options; Vehicle Inspection services like Pre-Purchase Inspection and Safety Inspection; Vehicle Maintenance including Detailing Services and Repair; and Customer Service with Personalized Sales Assistance and After-Sales Support.
What are the business hours for Preferred Imports?
Monday: 9:00 AM - 6:00 PM | Tuesday: 9:00 AM - 6:00 PM | Wednesday: 9:00 AM - 6:00 PM | Thursday: 9:00 AM - 6:00 PM | Friday: 9:00 AM - 6:00 PM | Saturday: 9:00 AM - 5:00 PM | Sunday: Closed.
Who are the key staff members at Preferred Imports that customers recommend?
Customers often highlight the exceptional service provided by staff members like Doug, Willard Love, and Mike. Their expertise and helpfulness are frequently mentioned as key factors in creating a positive car-buying experience.
Is Preferred Imports known for offering quality vehicle inspections?
Yes, they provide thorough vehicle inspections, including Pre-Purchase Inspections and Safety Inspections. Reviews indicate that customers appreciate the detailed assessments, which help ensure they make informed purchasing decisions.