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  1. US
  2. AL
  3. Birmingham
Preferred Imports

Preferred Imports

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2415 4th Ave S, Birmingham, AL 35233, USA Get Directions
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ABOUT   Services Excellence Summary

With more than thirty years of experience, Preferred Imports has built a reputation for success in both in-state and out-of-state used vehicle sales, specifically in the Birmingham, Alabama area. We take pride in offering pre-owned luxury vehicles from the most prestigious brands in the automotive industry. Choose from BMW, Tesla, Lexus, Porsche, and many more. Our success is built on honesty, transparency, and helpfulness in every customer interaction. Our task is to understand what you want while also considering what you need. Our objective is to assist you in finding an exceptional used car that fits within your budget while not compromising your preferred specifications. Our mix of customer service and exceptional purchasing power helps us meet and exceed your expectations.

 

SUMMARY   Reviews Summary

Reviews show that this dealership seems exceptional, especially Mike, Doug, and Rami. Customers are happy with the knowledgeable and courteous sales staff, the quality luxury vehicles, and the smooth buying process. Many reviewers say that the team goes over and above to help shoppers find the ideal vehicle at a good price, making them feel at ease - “there's no hassle.” A lot of buyers encountered problems with their used car purchases, but these were solved with no cost to them, showing that it's one of the after-sale services. Preowned car buyers also feel valued, noting how the team made the cars look new through detailing paintwork and minor repairs before collection. Mention of finance for them warranty also was on almost all reviews. Nearly all the bad reviews, if mentioned, were solved swiftly, the customers even thanking the manager for quick-fix solutions, as was the case for detailing the car. Most clients love the friendly service and attention to detail, some even saying that this was the first time they see it while buying anything, while others note that they keep coming back for their next purchase. A few also had past car-buying experiences here and still feel that they will still return, which shows a lot about customer loyalty and excellent customer service. The dealership won periodic visits are ongoing.

 

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Pros & Cons

PROS
recommend (6)
highly recommend ... (5)
great selection (4)
great price (4)
very smooth (2)
stress free (2)
super helpful (2)
easy to work wit ... (2)
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Cons
stay away (2)
do not trust (1)
horrible (1)
horrible custome ... (1)
scratches (1)
expensive (1)
rude (1)
extremely rude (1)
poor customer se ... (1)
very poor custom ... (1)
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Preferred Imports Reviews: 101. Average Rating: 3.9

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