Provision Home

If I could put negative stars I would based on my recent experience with Provision Home, the local Vector Security contractor. Due to rising prices and equipment that doesn’t work correctly, I tried to cancel my security services. I spoke with corporate Vector before looking into all options and was told that I could cancel, but I needed to contact my local representative, Noel Pittman, for the cancellation form. I did contact Mr Pittman and once I explained that I wanted to cancel he became very defensive and rude. Under the guise of helping me out, he informed me that my contract had just auto renewed (without any warning to be able to make changes, so being a client for 4 years at this point I was unaware of the date) and because of this I’d be sent a bill for the remaining 11 months that would be due! I called Vector Corporate and eventually spoke with the same representative, Jasmine, who was nice but told me that Mr Pittman made all of the decisions regarding contracts including being charged the remainder of the contract, so it was under the power of a rude independent contractor to charge me or not; he’s going to charge anyone probably even his own family! Please be aware before you sign up with this that you will be locked in indefinitely unless you keep up with the date you originally signed a two year contract, years before! Even insurance companies offer open enrollments or give you notice to opt out before they auto-enroll into another contract!