Patrick Collins, LLC: Feedback Received
Customers are satisfied with the services provided by Mr. Collins and his team, describing them as knowledgeable and always willing to offer help. The firm seems to mismanage customer expectations, as one customer noted that they did not acknowledge the email sent to their office for more than four weeks hence showing lack of attention to detail and customers do not matter. In the opinion of another customer, Mr. Collins has a beautiful office and a very inviting staff. Mr. Collins does good work for his clients, welcoming and comfortable. The customer also says that they filled out all the required information because they are seeking a Trust Attorney or an Attorney with experience in setting up a Trust due to a current situation where they needed answers. However, their office did not acknowledge their email to the office, and the customer needed answers.
Frequently asked questions
7 questions
What do Patrick Collins, LLC clients say about the work?
Clients frequently praise Mr. Collins and his staff for their knowledge and helpfulness. Reviewers also highlight the inviting atmosphere of the office and the quality of work provided, noting that Mr. Collins does good work for his clients.
Does Patrick Collins, LLC offer legal consultations in Daphne?
Yes, they provide legal consultations, including initial and follow-up consultations. Clients appreciate the team's willingness to help and the knowledge they bring to the table.
What services does Patrick Collins, LLC provide?
Patrick Collins, LLC offers services in Trust Law (Trust Setup, Trust Administration, Trust Modification), Legal Consultation (Initial Consultation, Follow-up Consultation), and Estate Planning (Will Preparation, Power of Attorney Setup).
What are the office hours for Patrick Collins, LLC?
The office hours are as follows: Monday: 8AM-5PM, Tuesday: 8AM-5PM, Wednesday: 8AM-5PM, Thursday: 8AM-5PM, Friday: 8AM-5PM, Saturday: Closed, Sunday: Closed.
How does Patrick Collins, LLC manage client expectations?
While many clients express satisfaction with the services, there are concerns about the management of expectations, as one reviewer noted a lack of response to an email for over four weeks, indicating a potential area for improvement.
Can I get help with Trust Law at Patrick Collins, LLC?
Yes, they specialize in Trust Law, offering services such as Trust Setup, Trust Administration, and Trust Modification. Clients have noted the team's knowledge and willingness to assist in these areas.