Elite Level Management Customer Feedback Review: 1. Exceptional service! Mr. Gallagher went out of his way to connect my 91-year-old mother with the television, internet, and phone. He spent hours patiently working with her to ensure everything was done, answered all questions, and made the transition as smooth as possible. That was service!2. Aubrey & Cody are so sweet and have a great sense of humor!3. Superb customer service! Loprea was excellent, very helpful, attentive, and took the time to answer my questions.4. Travis and Conner know their product. They thoroughly explained the benefits and cost savings, walked me through the process, and saved me over half of what I was paying AT&T. They also showed me how to save on my wireless bill. Yay! 5. Connor helped us switch to AT&T. He was insightful and helpful. Today, he was here when we had some issues, and he helped us troubleshoot. He's amazing! 6. Outstanding salesperson very informative great personality 7. Connor with AT&T was on his day off and helped us get setup right away. He explained everything and made sure we knew how the equipment worked. He went the extra mile, highly recommend him to get the job done.8. Loorea was amazing and knowledgeable. She even agreed to come back later, 9. Loorea was sensational! 10. Great customer service Loorea was very helpful, 11. Loorea did a fantastic job helping me with my phone needs. She was knowledgeable, patient, helpful, 12. Lo’Prea was very helpful, understanding, patient, 13. Lo’Prea was very accommodating, 14. Aubrey was amazing. He rocks! 15. Aubrey was amazing too
Frequently asked questions
7 questions
What do Elite Level Management clients say about the work?
Clients frequently highlight the exceptional customer service provided by staff like Loprea and Connor, noting their attentiveness and willingness to help. Many reviews praise the team's patience and thoroughness in addressing questions and concerns, creating a smooth experience for customers.
Does Elite Level Management offer telecommunication setup services in Hoover?
Yes, they provide telecommunication setup services, including TV installation, internet setup, and phone service activation. Their team is noted for being knowledgeable and helpful throughout the process, ensuring a seamless transition for clients.
How does Elite Level Management assist with customer support?
They offer various customer assistance services, including technical support, consultation for savings, and troubleshooting services. Reviewers have praised the team's responsiveness and expertise in resolving issues effectively.
What are the operating hours for Elite Level Management?
Their hours are as follows: Monday: 9AM-5PM, Tuesday: 9AM-5PM, Wednesday: 9AM-5PM, Thursday: 9AM-5PM, Friday: 9AM-5PM, Saturday: Closed, Sunday: Closed.
Can I get help with device setup and plan comparisons?
Yes, they provide product demonstration services, including device setup tutorials and plan comparison guidance. Reviewers have mentioned the team's ability to explain features clearly, making the process easier for customers.
Who is known for providing outstanding customer service at this business?
Loprea is frequently mentioned in reviews for her exceptional customer service, being described as knowledgeable and helpful. Customers appreciate her attentiveness and willingness to go the extra mile to assist them.