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Review Keywords Analysis

  1. US
  2. AL
  3. Huntsville
CarMax

CarMax

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Open  9:00 AM-9:00 PM now
6364 University Dr NW, Huntsville, AL 35806, USA Get Directions
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4.3
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ABOUT   Services Excellence Summary

CarMax is the nation's biggest Tesla vendor. When we introduced "no haggle" prices, it was the first car industry disruptor. Our approach has transformed the uncomfortable and unpleasant experience of purchasing or selling a car and ensured a straightforward, transparent process that everyone deserves. We have also set new benchmarks for customer service. With a large choice of used trucks, cars, and SUVs, it's simple to find exactly what you're looking for in one place. CarMax Huntsville is the best place to shop for a car without any pressure or haggling. Each car is CarMax Certified, and we offer a 30-Day Guarantee.

 

SUMMARY   Reviews Summary

The CarMax reviews are overwhelmingly positive, with numerous customers praising the dealership for its professionalism, transparency and service. The reviews frequently also mention the friendly, professional and welcoming environment that is always promoted there, consistent with several reviews emphasizing the helpful and polite employees. Another common nuance in the reviews is that buying a car is a fast and satisfying experience, with the customers saying that CarMax staff are always competent, and the process is simple and easy. Selling a car is easy as well, and most of the clients always encourage other people to use CarMax. The majority of the current CarMax reviews emphasize how stress-free the process is and how much customers love their new cars. As we have seen, these findings suggest that purchasing from CarMax is a positive experience. The reviews generally describe customers as very happy with their purchase, and even repeat customers. Overall, CarMax would be highly recommended.

 

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Reputation Change over time
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Pros & Cons

PROS
very helpful (6)
recommend (5)
highly recommend ... (4)
friendly staff (3)
great experience ... (2)
wonderful experi ... (2)
extremely helpfu ... (2)
very satisfied (2)
staff was friend ... (2)
great people (2)
Load more
Cons
waste of time (1)
worst experience ... (1)
horrible (1)
0 stars (1)
no customer serv ... (1)
awful (1)
delayed (1)

CarMax Reviews: 104. Average Rating: 4.3

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