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Pearl Motors Inc

Pearl Motors Inc

104 reviews
Visit Website
+12512938644
Closed  Now now
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Monday 8:30 AM – 5:30 PM
Tuesday 8:30 AM – 5:30 PM
Wednesday 8:30 AM – 5:30 PM
Thursday 8:30 AM – 5:30 PM
Friday 8:30 AM – 5:30 PM
Saturday Closed
Sunday Closed
3351 Cottage Hill Rd, Mobile, AL 36606, USA Get Directions
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ABOUT   Services Excellence Summary

Pearl Motors Inc. Partners with You. Proudly serving Mobile Alabama daily by approving automobile credits for those previously declined, Pearl Motors values customers. Get your next 10 cars from Pearl Motors. We are sure you deserve a dependable and safe vehicle. With our hand-picked, completely checked second-hand cars blanketed by a warranty, we ensure you feel proud of your new purchase. Choose from a variety of pre-owned cars at attractive prices that cannot be matched elsewhere at Pearl Motors Inc.

 

SUMMARY   Reviews Summary

The overwhelming majority of reviews on the Pearl Motors vehicle dealership have been positive, with repeated mentions of excellent customer service. A standout here is Jasmine, with glowing praise for her input into establishing a positive atmosphere that removes the apprehension and stress usually associated with buying a car. She is widely hailed as the best salesperson and a crucial part of the success of Pearl Motors customers. Many individuals opined the smoothness and friendliness of the salespeople and noted that they would recommend them to their contacts. Navidad, too, got accolades for his remarkable, outstanding customer service techniques. There were some reports of car trouble occurring within a fortnight of purchase, but the dealership worked with clients who experienced issues, prioritizing customer satisfaction. Clients loved the after-sales engagement, and the author would recommend the dealership and some salespeople. The establishment's service and trading practices satisfy many customers, who described them strongly and painless. The pleasing and quick trade can choose Pearl Motors to ease their car-buying journey. Many clients expressed their satisfaction with Pearl Motors, revealing that the majority of the customers have a favorable car-buying experience. Pearl Motors seems to have solidified its place as the best car dealership in the area according to the positivity found in the reports.

 

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Keyona left a 1 star review
★☆☆☆☆
On TrustAnalytica
Sep 12
Verified

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Reputation Change over time
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Pros & Cons

PROS
recommend (12)
highly recommend ... (6)
very helpful (3)
great customer s ... (3)
very friendly (3)
recommended (3)
affordable (3)
best place (2)
very professiona ... (2)
great people (2)
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Cons
rude (4)
unprofessional (1)
go elsewhere (1)
horrible (1)
extremely rude (1)
not recommend (1)
rude customer se ... (1)
disrespectful (1)

Pearl Motors Inc Reviews: 104. Average Rating: 4.2

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% summary
Excellent
33%
Good
0%
Average
0%
Poor
0%
Bad
67%

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Reviews (3) Google Reviews (101)
K
Keyona
on Trustanalytica
Fix negative reputation Fix negative reputation
I wouldn't refer no one to this lot! They don't care about your concerns all they want is your MONEY! I felt like I was getting fucked when I purchased the car ! The process was to fast! Shoulda listened to my gut and took my money elsewhere! Please avoid Pearl motors ! They will sell u something they patched up to last for a few weeks to months ! Bought the car in may the cloth on my ceiling is fallling down. Sold me the car with a bent rim . I complained and the sales lady (Jasmine) suggested to get one of they guys to staple my ceiling!! If I wanted it stapled I can do that myself. That's the most tackiest shit! Anyone I encountered that bought a car from them feel mutual. Bullshit ass car lot ! Only reason I left a start is to leave my review! - A highly pissed customer
C
Crystal
on Trustanalytica
Fix negative reputation Fix negative reputation
I didn't have my car 24 hours before it shut down on me, got stuck in reverse. I fixed the problem myself. A week later the car wouldn't start. Fuel pump problems. This use to be a great company that sold quality used cars. Now,they must have new owners because I spoke with 5 people that recently purchased a car from them and said they had to bring the car back within a week to get something fixed. Put a down payment on a car and still have to catch a lift and Uber to work because I work across the bay. But the so worried about my first carnote payment but don't have or won't let me get a loaner car. LAST TIME LESSON LEARNED. My sales lady had a great attitude though.
C
Crystal
on Trustanalytica
I had such a great experience at pearl motors. Jasmine Sheffield is the best. Hard working great attitude, very positive and made this car buying process stres free. Thanks so much Jasmine. Crystal Poe
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Keyona left a 1 star review
★☆☆☆☆
On TrustAnalytica
2 months ago
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