First Choice Restoration, Inc.

First Choice Restoration, Inc.

The general reviews of First Choice Restoration are overwhelmingly positive, with reviewers praising the firm's friendly workers, professionalism, pricing transparency, and fast response time. Several consumers commend company CEO Juan and workers such as Daniel and Kelly for their honesty, assessing their concerns, offering step-by-step explanation of the project scope, and cleaning up after them. First-time clients with such good experiences have hired the company for other projects, including fire and smoke damage to their home, a flooded basement, and major roof damage during a storm. Many customers recommend them for disaster restoration needs and future projects due to the quality of their work in a stress-free project. The company also communicates well with insurance companies, helping clients navigate the claims process. All these reviewers mention the cost-effective renovation of their home and that all the workers they encountered genuinely cared about their job and customers. Nilsen suggests that the company might benefit from an online area where individual customers can check the status of their projects in real-time, something that can help keep track of their requests.