We set up Mustang Carpet & Tile Cleaning business in October 2006.
In 1980, Stanley Steemer was established in Arizona by my father-in-law. His sons managed the company. In 1994, he sold the company and retired. My brother-in-law continued under a different name. When he required help, I stepped in. My father-in-law taught me many business strategies. My brother-in-law educated me on the dos and don'ts of the business. There is an old saying that a partnership always sinks. So, after working for my brother-in law, I initiated Mustang Carpet and Tile Cleaning. People justify that the name of your business is incorrect. The name should contain the word "steam"! I disagreed. I am a talker. I love Mustangs. My classic Mustang is my pride. It belonged to my father, and I possess several models. Whenever I introduce my business to a new client, we talk about Mustangs. Sometimes it is about the restoration or maintenance of a Mustang. When clients forget the name of our business, they always say "oh that's how I remember it!” "You're the Mustang man!" Prove my point by researching other names of carpet cleaning or tile cleaners in the area that have the word "steam" in their names. Customers will confuse you with others and may not return for future services.
Reviews Summary
A summary of the reviews indicates overwhelmingly positive customer experiences, with customers delighted with the quality of Mustang Carpet Care's cleaning services. Many customers reported excellent results in their homes or offices, with deep carpet stains seemingly forever gone. The courteous and highly skilled team also included Ramon, who interacted directly with customers, a trend commended by past customers. Though Mustang's past success and customer relationship have created return customers through the years, the referrals have made the company a central part of the community. Mustang Carpet Care is the best carpet and tile cleaning company for customers in the region. The credibility and service satisfaction demonstrated by several reviewers provide ample proof of a successful cleaning service. Many reaffirmed their loyalty to Mustang and stated that they would recommend Ramon's team to their friends and family.
Frequently asked questions
7 questions
What do Mustang Carpet & Tile Cleaning clients say about the work?
Clients frequently praise the team's professionalism, attention to detail, and the outstanding results they achieve. Many highlight Ramon's personal involvement and the thoroughness of the cleaning, with carpets and tiles looking brand new after service.
Does Mustang Carpet & Tile Cleaning offer water damage restoration services, and how effective are they?
Yes, they provide water damage restoration services including water extraction, mold remediation, and dehumidification. Reviewers commend their ability to eliminate musty odors and restore carpets and tiles, even removing rust stains from water damage.
Can I get aftercare consulting after my cleaning service?
Yes, Mustang Carpet & Tile Cleaning offers free aftercare consulting, which includes spot cleaning guidance, maintenance product recommendations, and post-cleaning care instructions to help maintain your carpets and tiles.
How does Mustang Carpet & Tile Cleaning handle pet stain removal?
They specialize in pet stain removal as part of their carpet cleaning services. Clients have reported significant improvements in stubborn stains, with many expressing satisfaction with the results and the team's expertise in handling difficult cases.
Is Mustang Carpet & Tile Cleaning a family-owned business?
Yes, Mustang Carpet & Tile Cleaning is a family-owned company, and many clients appreciate the personal touch and dedication that comes with supporting a local business.
What types of tile cleaning services does Mustang Carpet & Tile Cleaning provide?
They offer grout cleaning, floor tile cleaning, and ceramic tile polishing as part of their tile cleaning services, ensuring thorough care for various tile types and conditions.