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  1. US
  2. AZ
  3. Peoria
AutoNation Chevrolet Arrowhead

AutoNation Chevrolet Arrowhead

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9055 W Bell Rd, Peoria, AZ 85382, USA Get Directions

4.3

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ABOUT   Services Excellence Summary

For PEORIA shoppers needing a pre-owned truck, car, or SUV, AutoNation Chevrolet Arrowhead has an extensive inventory. Our inventory includes a large selection of preowned Chevrolet vehicles that have undergone a thorough multi-point inspection conducted by a certified Chevrolet automotive specialist. These preowned Chevrolet cars are of high quality, so they are perfect for Glendale buyers. AutoNation Chevrolet Arrowhead offers additional savings with our Used Car Deals, ensuring that you always get the best value available. Phoenix customers should visit our used and new car dealership to find the perfect Chevrolet vehicle.

 

SUMMARY   Reviews Summary

Autonation customers overwhelmingly praised the teamwork of the staff, especially Melinda, Randall, and Aaron. Custmomers love the customer care and enjoy the car buying experience. The service department also got high marks for excellent treatment and efficiency, with customers leaving satisfied. The ability of AutoNation staff to listen to concerns and needs led to exceptional ratings and future recommendations. The service advisor Rosa has been cited for going above and beyond many times. Many customers have raised service standards, claiming that AutoNation has improved, which has increased their ratings. The most common theme was a no-rush, no-pressure sales strategy that put customers at ease. The salespeople, who many customers refer to as courteous, polite, and compassionate, are the perfect example of this approach. Customers report that purchasing a vehicle has never been easier, with lots of high-quality choices that fit their budget. This positive feedback was not only for the sales team but also for the service department. Most customers are pleased with the dealership's range of cars and brand standard services. They appreciate that AutoNation staff worked with them to determine the best options based on their preferences and budget, resulting in a positive dealership experience. Conseptualy, most customers would return to AutoNation for their next car purchase or service requirement.Shopping on the lot or scheduling a service appointment, customers were always met with smiling faces, warm welcomes, and excellent customer service. Customers were encouraged to visit and spread the word to friends and family. Most comments pointed skills like support and welcoming a part of the dealership's culture. There was also recognition that it was the first choice for your automotive business. AutoNation's high scores and favorable impressions mean a lot of recommendations from customers. These inclusively spanned from the other dealers, raising the bar for yourself when it comes to customer satisfaction and excellent service.

 

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Pros & Cons

PROS
recommend (9)
very helpful (5)
great experience ... (5)
great job (5)
highly recommend ... (3)
great customer s ... (3)
great service (3)
best experience (3)
excellent servic ... (3)
very happy (2)
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Cons
horrible (2)
bad customer ser ... (1)
disappointing (1)
frustrating (1)
awful (1)
no customer serv ... (1)
think twice (1)
AutoNation Chevrolet Arrowhead Reviews: 103. Average Rating: 4.3
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