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  1. US
  2. AZ
  3. Peoria
Peoria Ford

Peoria Ford

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9130 W Bell Rd, Peoria, AZ 85382, USA Get Directions
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ABOUT   Services Excellence Summary

At Peoria Ford, we offer a vast inventory of new Ford vehicles. We have an incredible selection of popular models, including F-150s, Mustangs, Escapes, and more. Our selection of certified pre-owned Fords is among the largest in the nation! We additionally have a superb service center for all your auto repair needs, ranging from standard oil changes to intricate transmissions and engines. Our dealership in Phoenix is one of the few dealerships in the region to provide RV and commercial repair. Come to our store to view our new Fords or schedule your next repair appointment.

 

SUMMARY   Reviews Summary

The reviews offered insights into recent customer experiences at Peoria Ford, containing several positive points and standing out employee comment. Just about every feedback notes that the sales and service staff seem to be professional, friendly, and virtually hardworking. They put forth the necessary effort to ensuring the consumers are content and valued, taking priority on their preferences. Several employees are named explicitly in the comments, including Justin, Ivan, Emilee, Connor, and Dalida. These employees receive the most excellent praises for their excellent customer service skills. This signifies that finding the optimal dealership staff members has played a role in enhancing the typical customer experience. The way in which these employees interact with customers is beyond compare, leading to improved reviews, recommendations, and satisfaction. Numerous varied comments overall feel great when compared to the vast number, which may either be favorable or average, and the ratings of employees acting like the face of the dealership are consequently better. A model of good feedback among the dealers' ranking are users' happiness and overall encounter. Each article has been submitted by satisfied clients, often praising a car purchase or maintenance visit. Users frequently point out that their cars were serviced faster than expected, and their salespeople seemed to be doing a perfect job defining the vehicle's features and functions. The extended warranties that Peoria Ford provides offer peace of mind in several reviews, although some extras cost a bit more than customers planned. Reached comments suggest that most staff are effective communicators who are qualified in their areas of expertise and work to keep consumers happy. Conducting thorough service checks can usually save customers money, even if the company does recommend additional charging over the usual vehicle maintenance tasks. Most positive responses indicate that if a customer needs to purchase a vehicle down the track, they will revisit the dealership. This is a strong example of handling the trip well and the service station doing the scheduled maintenance, in some circumstances contributing to customer loyalty in a manner. Peoria Ford also enjoys generous feedback from the community. It creates a loyal customer base that, when encountering skilled workers, excellent communication, and thorough care for their vehicles, is proud and willing to share their experiences with friends and family. The high-level satisfaction noted in many comments shows that consumers are frequently excited to go beyond their expectations, praising the optimistic touch of selling a car.

 

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Reputation Change over time

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Pros & Cons

PROS
great experience ... (4)
recommend (4)
very professiona ... (2)
highly recommend ... (2)
recommended (1)
definitely come ... (1)
down to earth (1)
very knowledgeab ... (1)
will be back (1)
extremely knowle ... (1)
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Cons
horrible (8)
disappointed (6)
rude (4)
awful (4)
terrible custome ... (4)
waste your time (4)
very disappointe ... (3)
so disappointed (3)
worst experience ... (3)
poor experience (2)
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Peoria Ford Reviews: 103. Average Rating: 1.7
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