Recommend(10)Highly recommend(7)Great place(2)Accommodating(2)Very professional(2)Staff is friendly(1)Happy customer(1)Friendly and professional(1)Great service(1)Money's worth(1)
About this business
Welcome to Dogtopia of Arcadia – a family-operated company that takes care of your dog as our own. Our range of boarding, daycare, and spa services are available to care for and love your pet. Our team of professionals is dedicated to finding the perfect package for your pet, regardless of how long they stay. Safety is our number one priority in everything we do. We work hard to ensure that all of our guests are safe, happy, and healthy. Arizona Foothills Magazine has named us the Best Pet Resort in the Valley. Our top-rated dog daycare and pet boarding facility in Phoenix is our pick.
Reviews Summary
Dogtopia of Arcadia has an entirely positive review. Most customers commend the friendly staff and love for the dogs. Many people recommend that you entrust your dog's daycare, grooming, or boarding to them because they will get adequate care and attention. The customer service department is also top-notch, with a good customer service culture among the workers, and they are keen on pleasing the client. The website works well, and you can schedule the camera service to see what your dog is doing at any given time. The only problem that one customer faced was the policy, but the employees at the location were very helpful. The owner, Chip should be more mindful of his customers, according to the review but the customer came away happy because of the great employees like Hannah. Look for Dogtopia of Arcadia if you want the best service for your dog.
The smell in there is horrid, like urine that has not been cleaned up. I’ve been to several other dog boarding places in the area and none of them smell bad. That’s unacceptable. One of the girls at the front desk is not very nice. The owner/manager is not friendly and lets a dog wander loose in the parking lot. Would definitely not recommend. Don’t understand how it can smell that bad and they don’t do anything about it.