About Erus Energy
Erus Energy was established in 2004 and has proliferated into a leading solar company with coverage from Arizona to Texas. Erus Energy offers a full-service approach to energy, reducing waste and optimizing solar investment. The business uses cutting-edge technology for energy management and monitoring. All our engineers, technicians, and project managers collaborate to achieve a single objective: providing the best service and value for each consumer.
We are on a mission to democratize solar energy, the world's most powerful and cleanest energy source. Everyone should be able to benefit from it and decrease their carbon footprint, using the energy for long-term energy savings.
We Promise You Long-term Support
Our commitment does not end when you sign the agreement. We guarantee our installation and any future repairs. We will not sell your system to anybody else. Through your agreement term, we will always guarantee prompt customer service and maintenance.
Reviews Summary
Erus Energy reviews reflect the challenges and praises faced and given by previous clients. Many clients describe the difficulties the company went through during their encounter. Some customers addressed the extreme conditions under which the solar panels were installed, and the new system which the company not installed before could not get the best spares for urgent replacement and installation. However, in the positive ratings, the company is highly rated as well. Some comments describe Mike's quality services and the company's extraordinary customer care, which is demonstrated by people like Brianna. Customers show appreciation and thanks to employees who provide excellent service and professionalism during the whole process. The company's emphasis on its professionalism and employees, who are described as very professional and dedicated, ensures a positive experience for the reviewers. Many reviews claim their satisfaction after the installation, which they recount the benefits. In brief, there was a mix of both negative and positive feedback from customers depending on their personal experience.
Frequently asked questions
7 questions
What do Erus Energy clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Reviewers highlight the exceptional customer service provided by staff like Mike Polley and Taylor Farrell, who are noted for their responsiveness and detailed explanations throughout the installation process.
Does Erus Energy offer free consultations for solar installation in Phoenix?
Yes, Erus Energy provides free general inquiry responses and consultation services, including energy needs assessments and solar design consultations, to help potential customers understand their options before committing.
What services does Erus Energy provide for solar energy?
Erus Energy offers a range of services including Solar Installation (Residential, Commercial, Solar Array Upgrade), Consultation Services (Energy Needs Assessment, Solar Design Consultation, Financing Options Consultation), Customer Support (General Inquiry Responses, Technical Support Calls, Installation Follow-up), and Maintenance Services (Annual System Check-up, Repairs of Solar Components, Cleaning Solar Panels).
How does Erus Energy handle technical support after installation?
They provide dedicated technical support calls and installation follow-ups to ensure customers are satisfied and understand how to use their solar systems effectively, as noted by reviewers who appreciated the ongoing assistance.
Can I get a solar array upgrade through Erus Energy?
Yes, Erus Energy offers solar array upgrades as part of their solar installation services, helping customers enhance their existing systems to maximize energy efficiency and savings.