Impact Printing Services has been delivering award-winning custom sheet-fed offset printing services in Central Phoenix since 1984. We’re still a privately owned local firm that prides ourselves on outstanding customer service. Our full-service printer tackles everything from printing and copying to colour, digital, offset sheet, and binding. We also do business cards, brochures, forms, binding, and more.Whether you’re an individual, a designer, or a business, you can turn to us.
Reviews Summary
Impact Printing offers outstanding customer service and quality. The reviews are predominantly positive. Several clients note that after repeated visits, they have yet to experience anything less than excellent customer service on each visit. The local print shop has high-quality prints and design work. The customers were mostly impressed by Impact Printing's speed in making their orders. A commenter advocates Rob, claiming that he is the best customer service representative he has ever dealt with. Most feedback indicates that the business is compliant with the service level agreements (SLAs) they set with their customers. Most reviews recount situations of the company exceeding their customers' expectations or going above and beyond for them. Many clients emphasized the business, but they were single, and they still appreciated a high level of customer service. The local-focused print shop that has been serving the community for years will continue to receive positive feedback.
Frequently asked questions
7 questions
What do Impact Printing Services clients say about the work?
Clients frequently praise the team for their exceptional customer service, quick turnaround times, and high-quality results. Reviewers highlight the professionalism and responsiveness of staff members like Gary and Rob, noting their willingness to assist with design tweaks and tight timelines.
Does Impact Printing Services handle wedding invitations, and how do customers feel about that service?
Yes, they offer wedding invitations among their printing services. Customers have expressed satisfaction with the quality and attention to detail in their wedding projects, often mentioning the team's communicative and helpful nature throughout the process.
Can I get business cards printed at this shop, and what do customers say about the quality?
Yes, they provide business card printing services. Reviewers consistently commend the quality of the cards, noting that the final products meet or exceed their expectations.
How does Impact Printing Services support graphic design projects?
They offer logo design, flyer design, and brochure design services. Customers appreciate the team's expertise and willingness to assist with design adjustments, ensuring a polished final product.
What binding services does Impact Printing Services provide?
They offer various binding services, including spiral binding, saddle stitching, and perfect binding. Clients have noted the quality and durability of the binding options available.
What copying services are available at Impact Printing Services?
The shop provides black and white copies, color copies, and document scanning. Customers have reported positive experiences with the speed and efficiency of these services.