Great photosWonderful resultsPatient staffFriendly employeesGreat with kidsGreat family picturesExcellent customer serviceQuick sessionsKnowledgeable photographersHelpful staff
About this business
JCPenney Portraits by Lifetouch is a member of the Lifetouch + Shutterfly Family. It provides high-quality professional photography at an accessible cost. You can safeguard your photographs through Shutterfly's limitless cloud storage. Also, you can share the images with family and friends. Some of the vital moments it captures include birthdays, holidays, first communion, graduation, family pictures, and greeting cards. The business is based in Eden Prairie (MN) and has 9,500 employees. As a subsidiary of JCPenney Corporation, its mission is to provide clients with perfect customer service, excellent professional photographs, and Create Memories For A Lifetime(r).
Reviews Summary
The JCP Portrait Studio reviews are predominantly positive, including customers' satisfaction with the staff's friendliness and welcoming nature. Regina Lea, Amber, Krissi, and Davina stand out in customers' feedback for their skill in capturing the best shots, especially for children. Most customers are excited and value the fact that the studio has personalized photos. For one client, the studio was the only place where their 2 and 14-year-old children took good photos since the COVID-19 pandemic. Getting good shots of children requires patience, as evidenced by a review where the photographer waited for the child to fall asleep before proceeding with the session. The studio is ready for festive and family photos with a range of holiday-themed cards to buy. A Christmas-themed impression underscores the festive season, stating that, despite the chaos and long waits that come with holidays, the staff are always good and patient. In the said comment, the wait was approved because an unforeseen event had prevented one photographer from coming to work. A shocked customer praised the studio's professional communications after a successful effort to find a photo that had been saved yet not printed. We can learn from other customers that the studio's communication is satisfactory.
The JCP Portrait Studio analyzes client feedback and then creates a serene environment that elicits confidence, allowing the customers to pick a variety of holiday-themed photos.芒$$ The studio's level of satisfaction and professionalism can be deduced from the reviews left by customers. The studio regularly works with clients who report that a google search leads them to the studio, positioning them to get any photo-related service.
Frequently asked questions
7 questions
What do JCPenney Portraits clients say about the work?
Clients frequently highlight the patience and skill of the photographers, particularly mentioning how they effectively engage with children during sessions. Reviewers also appreciate the quality of the final photos, noting that their family and newborn portraits turned out beautifully.
Does JCPenney Portraits offer newborn photography, and how do customers feel about it?
Yes, they specialize in newborn photography, receiving praise for their attentive and gentle approach. Clients have noted that the photographers are patient and skilled, making the experience enjoyable while capturing adorable images of their babies.
What services does JCPenney Portraits provide for family photography?
JCPenney Portraits offers a variety of services including Family Photography, Newborn Photography, Holiday Photo Sessions, Customized Products like Custom Canvases and Photo Cards, Business Photography such as Corporate Headshots, Customer Service Consultation, and Photo Retouching services.
What are the operating hours for JCPenney Portraits?
Can I get customized photo products at JCPenney Portraits?
Yes, they provide customized products including Custom Canvases, Photo Cards, and Printed Portraits, allowing clients to create unique keepsakes from their photography sessions.
How does JCPenney Portraits handle customer service consultations?
They offer customer service consultations for appointment scheduling, photo review, and package selection assistance, ensuring clients receive personalized support throughout their photography experience.