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Review Keywords Analysis

  1. US
  2. AZ
  3. Phoenix
NAPA Auto Parts

NAPA Auto Parts

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2711 E Bell Rd, Phoenix, AZ 85032, USA Get Directions
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ABOUT   Services Excellence Summary

One of the purposes of creating NAPA Auto Parts was to address America's growing need for efficient auto parts distribution. NAPA is a brand that 91% of DIY customers recognise today. We offer premium car parts for all types of cars. We have accessories for every ride, whether you're tuning a horse or a horse rider. We can select the right vehicle battery, brakes, or filters for you. In addition, we offer tools, equipment, and other parts. Call us or stop in to order your auto parts today. Curbside and in-store pickups are possible when ordering online. Your local NAPA Auto Parts team is looking forward to being of help.

 

SUMMARY   Reviews Summary

NAPA's reviews are generally positive, with customers praising their excellent and supportive customer service. Many reviewers highlighted how the staff was knowledgeable and helpful, offering advice on finding obscure parts. Some customers liked that they sold high-quality products like Liqui Moli oil and microfiber, but others noticed that the prices were extremely competitive and that the discounts for AAA members were welcome. Several reviewers mentioned how quickly and easily customers could order products online for in-store pickup. Most customers appreciate the welcoming, clean, and organized store atmosphere. The parts store's customer service sets it apart from other businesses based on the customers' feedback.

 

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Reputation Change over time
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Pros & Cons

PROS
great prices (1)
very nice people ... (1)
no issues (1)
great staff (1)
best customer se ... (1)
helped me (1)
friendly service ... (1)
great selection (1)
good quality (1)
great people (1)
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Cons
poor customer se ... (3)
expensive (2)
bad customer ser ... (2)
rude (1)
not recommend (1)

NAPA Auto Parts Reviews: 101. Average Rating: 4.1

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