Customer serviceQuality partsKnowledgeable staffFast serviceHelpful staffFriendly staffFair pricingEasy pickupNext day shippingClean store
About this business
One of the purposes of creating NAPA Auto Parts was to address America's growing need for efficient auto parts distribution. NAPA is a brand that 91% of DIY customers recognise today.
We offer premium car parts for all types of cars. We have accessories for every ride, whether you're tuning a horse or a horse rider. We can select the right vehicle battery, brakes, or filters for you. In addition, we offer tools, equipment, and other parts. Call us or stop in to order your auto parts today. Curbside and in-store pickups are possible when ordering online. Your local NAPA Auto Parts team is looking forward to being of help.
Reviews Summary
NAPA's reviews are generally positive, with customers praising their excellent and supportive customer service. Many reviewers highlighted how the staff was knowledgeable and helpful, offering advice on finding obscure parts. Some customers liked that they sold high-quality products like Liqui Moli oil and microfiber, but others noticed that the prices were extremely competitive and that the discounts for AAA members were welcome. Several reviewers mentioned how quickly and easily customers could order products online for in-store pickup. Most customers appreciate the welcoming, clean, and organized store atmosphere. The parts store's customer service sets it apart from other businesses based on the customers' feedback.
Frequently asked questions
7 questions
What do NAPA Auto Parts clients say about the work?
Customers frequently praise the helpfulness and friendliness of the staff, particularly mentioning individuals like Jeff and Edgar. Many appreciate the quality of parts and the efficient service, highlighting their ability to find specific items quickly.
Can I order parts online and pick them up in-store at NAPA Auto Parts?
Yes, NAPA Auto Parts offers online part sales with options for in-store pickup or curbside service, making it convenient for customers to get their needed items quickly.
Does NAPA Auto Parts assist with product recommendations?
Yes, they provide customer service that includes parts lookup assistance and product recommendations, helping customers find the right parts for their vehicles.
How does NAPA Auto Parts handle returns and refunds?
They offer a clear returns and refunds policy, including battery returns, parts returns, and order cancellations, ensuring customer satisfaction with their purchases.
Does NAPA Auto Parts have a good selection of auto parts?
Reviewers consistently mention that NAPA Auto Parts has a great selection of quality parts, often noting that they have the specific items they need in stock or available for fast shipping.
What types of auto parts can I find at NAPA Auto Parts?
NAPA Auto Parts specializes in auto parts sales, offering batteries, motor oil, filters, and a variety of tools and equipment for any vehicle, ensuring a comprehensive selection for customers.