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  1. US
  2. AZ
  3. Phoenix
NOVA® Home Loans - Phoenix Office
NOVA® Home Loans - Phoenix Office
NOVA® Home Loans - Phoenix Office

NOVA® Home Loans - Phoenix Office

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3900 E Camelback Rd #200, Phoenix, AZ 85018, USA Get Directions
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ABOUT   Services Excellence Summary

At NOVA® Home Loans, our goal is to build prosperity in the communities we operate. We provide the most flexible mortgage options in the industry, which makes owning a property a reality. Over-promising and under-delivering have made NOVA® Home Loans one of America's most reputable mortgage lenders. Before I became a NOVA Home Loans loan officer, I played recurringly in the Canadian and NFL (National Football Leagues) running back. In 1994, I signed with the Steelers as a free agent. However, an injury in my first and only game ended my football career. I decided to go back to Tucson. Some time later, Ray Desmond, the founder of NOVA Home Loans, presented me with an opportunity to change my life. Thus, I became a loan officer at NOVA Family.

 

SUMMARY   Reviews Summary

The reviews of the Nova Home Loans team are stellar. The Loan Officers, such as Brian, Kat, and Noah, continuously exceed expectations with their professionalism, knowledge, and customer service. First time buyers have left comments saying they felt informed and understood throughout the process. Several praise the their team's ability to provide advice and complete the purchase process successfully, including getting them a better rate. The Loan Officers appear to respect veterans and first-time buyers. This firm seems to offer speed and this is clear from the quick closings mentioned by the borrowers. The team seems to go above and beyond to demonstrate that they are part of the customer's journey, instead of rushing through it, and many have been happy to return for repeated transactions. In addition, veterans appreciate they can get a rate lower than what major banks offer. Moreover, Phil, and the whole company are behind customers and help them even when competition is tough. Many reports of great communication and the company is transparent and fun to work with. To sum up, Nova Home Loans is a first-class firm that will certainly continue to have repeat customers because they care about each one and provide excellent service.

 

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PROS
recommend (11)
highly recommend ... (9)
very responsive (2)
very helpful (2)
recommended (2)
great experience ... (2)
was referred to (1)
worked quickly (1)
the process very ... (1)
very professiona ... (1)
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NOVA® Home Loans - Phoenix Office Reviews: 89. Average Rating: 5.0
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