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Penske Truck Rental

Name: Penske Truck Rental
Address: Phoenix, US
Telephone: +16022556200
Rating: 4.2321

224 reviews

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+16022556200

Open 6:30 AM-6:00 PM now

1945 W Hilton Ave, Phoenix, AZ 85009, USA Get Directions

rental trucks Top Rental Trucks Services in United States Top Rental Trucks Services in Arizona

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ABOUT Services Excellence Summary

Penske Truck Rental is dedicated to supporting our customers in navigating every aspect of their move with trust, from packing to truck return. Our seasoned team will demonstrate that moving on your own is straightforward and stress-free. Beyond truck rentals, our comprehensive range of moving products includes boxes, tapes, ropes, pads for furniture, padding, padlocks, and hand trucks. Benefit from Penske's half-a-century experience when you lease a truck. Our straightforward tools help you choose the best truck for your needs. We provide a truck rental quote or reserve moving truck accessories. We are only a call away, so reach out, and our professionals will walk you through your rental. Penske Truck Rental provides local moving trucks in Phoenix, AZ. With several locations throughout North America, we offer a variety of moving supplies and vehicles. Our Phoenix location guarantees a dependable, clean moving truck when you arrive to pick it up. Our associates will also give you personal guidance. In addition to this, we provide 24/7 roadside assistance, flexible rental termination, and reservation policies, as well as professional guidance. With our Phoenix, AZ location, you can confidently fulfill all your moving supplies and truck rental requirements.

SUMMARY Reviews Summary

The reviews collectively paint a positively charged and vibrant picture of the Penske truck rental and moving company. The customers indicated several times throughout the review that their real world experiences with the company were exceptional. Prompt customer service was especially mentioned as a strong suit, with several customers calling out the top-quality customer service. Jack Falter stood out in most consumer experiences, regularly making a personal effort and contributing to the staff who streamlined the leasing and return processes. The people found the responses to their problems to be prompt and useful, exemplifying the firm's dedication to professional quality and efficiency. Many regulars express satisfaction with the company's welcoming culture. Most customers seem to realize that Penske's customer service is consistently well above average. Over and over, one person says that the fleet's difficult etiquette and precise driving had far-reaching ripple impacts. Multiple reviews praise Penske for its efficiency and seamless execution. These consumers' high-quality experience is reflected in the return rate and service, which appears to be very good, as they focus on awarding good customer service. Given this information, the Penske truck and moving company is highly recommended and regarded for exceptional service.

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Reputation Change over time

Pros & Cons

PROS

great service (5)

good customer se ... (2)

affordable (2)

great staff (2)

friendly and hel ... (2)

good people (2)

very professiona ... (2)

helpful staff (2)

quick service (2)

excellent servic ... (1)

Cons

disappointing (1)

stay away (1)

dishonest (1)

rude (1)

disrespectful (1)

very slow (1)

slow (1)

not great (1)

disappointed (1)

really disappoin ... (1)