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Pruitt's Plumbing, LLC

Name: Pruitt's Plumbing, LLC
Address: Phoenix, US
Telephone: +16029448777
Rating: 4.604

101 reviews

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+16029448777

Open 00:00-23:59 now

11049 N 23rd Dr Suite 101, Phoenix, AZ 85029, USA Get Directions

emergency plumber Best Emergency Plumbers in United States Best Emergency Plumbers in Arizona plumber Top Plumbers in United States Top Plumbers in Arizona

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ABOUT Services Excellence Summary

Pruitt's Plumbing, LLC, was established in 2004. It is a business located in the Valley of Arizona. Our founder is Scott, who has 38 years of plumbing experience. At the time of establishment, he had 19 years experience. Scott started Pruitt's Plumbing with one plumber and one truck. The firm now has 30 employees in two Arizona regions. Pruitt's Plumbing is founded on quality craftsmanship, great service, and professional knowledge. This company has grown organically through hard work and perseverance. We are excited about the future.

SUMMARY Reviews Summary

Pruitt Plumbing has generated many positive reviews for its high level of service. Many customers from Pruitt Plumbing praised the communication and high service level, including the skilled technicians like Kyle, Leo, Dan, and Tim. The high standards of service were particularly evident in emergency situations, such as Joshua on a Friday. Many customers rated the firm highly and would recommend it to others due to the technicians' courtesy and professionalism, prompt arrival, and importantly, the speed of the service. Most customers were happy with the replacement or repair of a water heater and the information provided on how the water heater would work and about pricing and maintenance. Many have recommended that replacement and service be done with Pruitt Plumbing in a professional environment. Customers were happy with the service and indicated that they would use Pruitt Plumbing in the future. The very high level of service from Pruitt Plumbing was commended my many customers.

Phil left a 1 star review

★☆☆☆☆

On TrustAnalytica

Dec 08

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Reputation Change over time

Pros & Cons

PROS

recommend (12)

on time (8)

very knowledgeab ... (7)

great job (6)

highly recommend ... (5)

very professiona ... (5)

very friendly (3)

very happy (2)

great service (2)

very helpful (2)

Cons

unprofessional (1)

useless (1)

dissatisfied (1)

Pruitt's Plumbing, LLC Reviews: 101. Average Rating: 4.6

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Reviews (1) Google Reviews (100)

Phil

on Trustanalytica

Fix negative reputation Fix negative reputation

BOTTOM OF THE BARREL PLUMBER Pruitt Plumbing, namely “KYLE” was dispatched by Old Republic to my 80 yr old mothers house on a home warranty claim for a leaking water heater. He disconnected the water heater and bypassed it, leaving her with out hot water now for over a week. Told her that he had to disconnect it because he sacred her into thinking that it could cause property damage at her garage or the neighbors which was a lie. Then “KYLE” claimed to call the warranty company for job approval and that was also a lie. Since he never called the home warranty company with the report or to find out what was covered, he muscled her into paying 275 dollars upfront for the bypass as half down before they would come back and install the new water heater (against Old Republic policy). After talking to Old Republic again this morning, the report still isn’t filled, the contractor has disappeared with family’s money and is being reported as a fraud. Asked to speak with owner or management at Pruitt and was left on hold indefinitely. They won’t respond or take calls from me, my mother or Old Republic Home Warranty. Very unethical, crooked and cowardly POS contractor.