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RENCO Roofing

Name: RENCO Roofing
Address: Phoenix, US
Telephone: +16028679386
Rating: 4.48

100 reviews

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+16028679386

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2210 W Shangri-la Rd a1, Phoenix, AZ 85029, USA Get Directions

roofing contractor Top Roofing Contractors in United States Top Roofing Contractors in Arizona

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ABOUT Services Excellence Summary

RENCO Roofing has been a leading Phoenix Commercial Roofing Company since 2004. We are a family-owned roofing company that is active in the Phoenix community. We offer exceptional customer service and take pride in being a Phoenix roofing contractor. Our roofers can complete any type of roofing, including residential or commercial re-roofing and roof repair. We can handle all types of roofing in Phoenix, including foam roofing, tile roofing and maintenance. Our customers are our foundation. Our Phoenix roofing contractors build trust by conducting business honestly, with integrity, respect and compassion. That is why they continue to return.

SUMMARY Reviews Summary

Renco Roofing Reviews Summary. Renco Roofing scores highly on customer satisfaction with claims such as excellent customer service, that show tenderness and a commitment to quality in processes. Renco Roofing reviews consistently mention diverse components of satisfied customer service including care from company representatives, informed and respectful communication, broad scope of knowledge in the step by step process of engagement. It reiterates that its top competitive tactics are primarily customer satisfaction and customer focus to foster positive reviews and loyalty. The company received high ratings for demonstrating high proficiency when it comes to the ability to install and manage foam roofing, skills in assessing the status of the current roof, and high attention to detail. The company’s prior knowledge has improved its performance as indicated in the reviews. Other areas such as cleanup and professionalism also have considerable positive feedback. Its organizational structure guarantees that the customer is at the heart of service improvement. The bad conclusion about the company was a language barrier which customers said that it would have been good if the work crews were managed by someone who could communicate in clear English. A cross-examination of the Renco reviews shows that customers are overwhelmingly happy with the services they receive compared to the adverse experiences. Renco can use the positive reviews and areas of improvement to enhance the performance and the company's competitiveness in the market. The service guarantees customer satisfaction, professionalism, quality, and career growth to employees which could be the reason that there are many consistent good ratings.

Kelly left a 1 star review

★☆☆☆☆

On TrustAnalytica

Mar 16

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Reputation Change over time

Pros & Cons

PROS

recommend (17)

highly recommend ... (9)

very professiona ... (5)

great job (5)

on time (4)

will use them ag ... (2)

high quality (2)

excellent experi ... (2)

use them again (2)

quality job (2)

Cons

terrible (1)

angry (1)

ignored my reque ... (1)

horrible (1)

RENCO Roofing Reviews: 100. Average Rating: 4.5

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% summary

Excellent

Good

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100%

Reviews (1) Google Reviews (99)

Kelly

on Trustanalytica

Fix negative reputation Fix negative reputation

Avoid Renco Roofing at all cost!! I had maintenance work done on my 92-year-old Dad's roof in spring 2023 and since then the garage has sprung new leaks with every rain we have. (It wasn't leaking before they "worked" on it.) I have had to deal with numerous people throughout the past year, the most recent one being Ryan Huotari, "President" who promised to get the roof done right. Today he denies any responsibility whatsoever, abandoned the job late Friday afternoon while rain was dripping in multiple areas of the garage and the safety of my elderly dad and his full-time care providers was in question. Furthermore, in the past Ryan requested that I avoid giving any negative reviews such as Yelp or Google and I'm pretty sure that's against a law or 2. Run run run from this shady business. I am going to have to take them to court to get resolution. Save yourself the grief. There are many reputable and responsible roofing contractors out there. Keep looking!!!