Stop by the Soma boutique and get a complimentary expert bra fitting with no stress – any time you want. Bring your cup sizes 32A-44G. Get the best in personal service and intimacy. Our bras are both pretty and comfortable. We're the ultimate bra fit specialists.
Reviews Summary
The Soma location demonstrates top-tier customer service, with Heather and Claudia both receiving particular praise from numerous customers. These reviews confirm the character of the client base. One customer had Christine help her return bras she purchased online in-store. She wasn't thrilled about the situation, but Christine persuaded her to try on some bras and see if any of them appealed to her. While doing so, the customer explained that she was uncomfortable and made vulnerable by the dressing room. Christine comforted her and made her feel at ease during the process, and the client enjoyed herself in the end, getting four new bras she loved. Claudia was also praised for assisting clients during the return process and for spending time helping clients choose and fit their bras. Many customers noted that they were grateful to both store associates and that they would return to the store because of their help. Product offers also appeal to a certain customer segment. Store customers say that they need well-constructed bras that look nice and are comfortable. They like that the store holds sales, which means they can buy what they want and save money. Shoppers are pleasantly surprised that the store offers discounts frequently and that the product prices are reasonable given their quality. The Soma website says that the store is committed to making lingerie shopping a pleasant experience for all customers. Customers do have to stress out, and as these reviews show, they don't have to. Thank you for your service to my clients. You give them the satisfaction that a total strip of their packages does not.
Frequently asked questions
7 questions
What do Soma clients say about the bra fitting service?
Customers frequently highlight the exceptional bra fitting service, noting the expertise of staff like Claudia and Heather, who provide personalized assistance and ensure a comfortable fit. Many appreciate the attentive service and the variety of bras available.
Can I get a specialized bra fitting for health needs at Soma?
Yes, Soma offers specialized bra fitting services tailored to health needs, in addition to standard and group bra fitting sessions. This ensures that every customer receives the best possible support for their individual requirements.
Does Soma handle returns and exchanges for different sizes?
Yes, Soma provides standard returns, exchanges for different sizes, and exchanges for different styles, ensuring customers have options if their initial purchase doesn’t meet their needs.
How does Soma's customer service compare to other stores?
Reviewers consistently praise Soma's customer service, noting the warm, personal approach and the willingness of staff to assist with fittings and exchanges, creating a welcoming shopping experience.
What types of bras can I find at Soma?
Soma offers a variety of bras, including everyday bras, specialty bras, and sports bras, catering to diverse preferences and needs for comfort and style.
Can I schedule an appointment for a fitting at Soma?
Yes, Soma provides appointment-based fittings, allowing customers to receive personalized service in a more intimate setting, ensuring a focused and comfortable experience.
Where is Soma located?
2502 E Camelback Rd Ste182, Phoenix, AZ 85016, USA
Location & directions
Phoenix, Arizona
Soma
Women Clothing Store
Address
2502 E Camelback Rd Ste182, Phoenix, AZ 85016, USA