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Review Keywords Analysis

  1. US
  2. AZ
  3. Phoenix
Superior Stone and Cabinet, Inc.
Superior Stone and Cabinet, Inc.
Superior Stone and Cabinet, Inc.
Superior Stone and Cabinet, Inc.

Superior Stone and Cabinet, Inc.

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3479 E University Dr #3, Phoenix, AZ 85034, USA Get Directions
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ABOUT   Services Excellence Summary

At Superior Stone and Cabinet, we have countertops made of quartz and granite. We also sell new cabinets and offer quality installation and renovation services in Phoenix. Our aim is to be the go-to company for kitchen and bathroom remodels in the Valley. We sell, stock, and install countertops, cabinets, floor tiles, and showers. We store tons of quartz and granite in our 60000 sq. foot warehouse. As a direct importer or wholesaler, we offer excellent discounts on kitchen and bathroom remodels. For a free estimate, contact us. Come to our showroom to talk to one of our professional designers.

 

SUMMARY   Reviews Summary

Customers have shared positive feedback following kitchen remodels, hailing the professionalism and expertise of countertop installers such as Emilio and Reinado, as well as cabinetry and design consultants such as Doug and Steve. The theme of the feedback mentioned excellent communication and customer service throughout the process, including support in design improvement and problem solving that involved price savings and quick solutions. The consumers felt they were greatly involved as the team welcomed their unique ideas and made necessary adjustments without forceful sales. Also, the mindset of the design team was a big plus, with the contractors offering design improvement. The contractors offered options such as benches with kitchen integration. Many clients found favorable price odds, shorter lead times and better quality in the new countertops and cabinets. Homes had various problems that required experienced teams of contractors for solutions, such as a kitchen remodel or facelift that led to the kitchen looking like new for most reviews. Price saving was seen in the outcome of most tasks since customers felt that they received better quality products at lower costs. Clients felt that the service process was unique, as shown by their involvement in the remodeling since the contractors help them to source products like hardware and involve them in the designing of their spaces. This shows that the service process was in line with the unique needs of the clients, such as the kitchen having a better layout. The company is highly recommended for quality work, incredible customer service, and good pricing. Customers spoke about their experiences and satisfaction with the process, including design construction and customer service. People are left feeling a positive feeling since they are involved in the process. They would advise others to look for this company rather than others. The other important point if there is reliable communication and excellent customer-focused actions. The counters and cabinets were excellent, and the team went above and beyond to ensure customers received exactly what they requested and that everything was perfect. Customers felt the pricing and any challenges were adequately addressed and that the process was easy. The customers spoke highly of their overall satisfaction and the understanding that the company values them and puts in effort to understand the situation. Customers saw the new look of their homes, and most reviews were pleased since they indicated that they would work with them again and recommend the company to others. That made them leave the recommendations. That shows that companies that involve their clients in the process and give them a good price and some decision power get good reviews from their customers.

 

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Pros & Cons

PROS
recommend (15)
highly recommend ... (7)
extremely helpfu ... (5)
very knowledgeab ... (4)
on time (4)
great job (4)
very responsive (3)
great experience ... (3)
very pleasant (3)
easy to work wit ... (3)
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Cons
disappointed (3)
very disappointe ... (2)
horrible (2)
terrible (1)
scratches (1)
stay away (1)
poor experience (1)
rude (1)
very rude staff (1)
never heard back ... (1)
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Superior Stone and Cabinet, Inc. Reviews: 100. Average Rating: 4.4

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