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Review Keywords Analysis

  1. US
  2. AZ
  3. Phoenix
The UPS Store
The UPS Store
The UPS Store

The UPS Store

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Open 8:00 AM - 7:00 PM now
4802 E Ray Rd Ste 23, Phoenix, AZ 85044, USA Get Directions

4.4

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ABOUT   Services Excellence Summary

The UPS Store offers both notary services for your personal and business documents. This location provides notary public services. Please come in to get your notarization done now. UPS Store #2060 Phoenix features print and document finishing, in-store or online. You can also keep all your mail and packages safe with us. Drop by today.

 

SUMMARY   Reviews Summary

Most comments on the UPS Store are favorable, with many customers citing the friendliness and helpfulness of the staff, as well as quick service. One review pointed out that when a package they sent was missing in transit, the UPS store team provided customer support and harassment until the package was retrieved. UPS thanks the customers for their praise, and their excellent professional application demonstrates the company's commitment to service. UPS would recommend an increase in security measures at this location. This appears to be a widespread issue. UPS may not be the ideal location for sensitive packages if this happens. UPS should consider installing cameras outside its store and holding its drivers accountable when packages go missing. However, many customers are happy with the store's services and the staff's friendliness and hard work. If UPS continues to work, this location should remain an excellent place for people who require shipping and mailing services.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
highly recommend ... (3)
very helpful (2)
great service (2)
friendly and hel ... (2)
so knowledgeable ... (1)
wonderful experi ... (1)
amazing job (1)
good experience (1)
knowledgeable st ... (1)
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Cons
rude (2)
poor service (1)
horrible (1)
stay away (1)
service is terri ... (1)
terrible (1)
waste your time (1)
go elsewhere (1)
The UPS Store Reviews: 100. Average Rating: 4.4
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