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  1. US
  2. AZ
  3. Phoenix
west elm

west elm

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100 E Camelback Rd #148, Phoenix, AZ 85012, USA Get Directions
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3.8

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ABOUT   Services Excellence Summary

We are treasure hunters. As this includes being smart, creative individuals who are passionate about us, our customers, and our stories. We are constantly looking for new ways to excite our customers. Whether it is through in-store installations, styling tips, ETSY events, artist collaborations, or treasure-hunting in remote regions for hand-crafted treasures, we are always looking for ways to bring our product to life in your home. We are deeply committed to helping our customers express themselves.

 

SUMMARY   Reviews Summary

Shops in West Elm center receive high ratings for excellent customer service and the availability of diverse items. Many customers have praised store workers for their friendliness and appreciation and noted their profound understanding of the products on display. The store's designer furniture themes match the mid-century modern design and are all beautiful, with one client saying they would buy everything in the store. Additionally, some customers praised their purchase delivery experiences, while others commented on their great shopping for gifts. However, the store was described as costly by another buyer, who felt that they could not stop spending, describing themselves as thirsty. Overall, most clients appear to be getting great service and high-quality products from West Elm.

 

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Reputation Change over time

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Pros & Cons

PROS
friendly staff (2)
very knowledgeab ... (2)
great experience ... (2)
super helpful (2)
knowledgeable st ... (1)
recommend (1)
highly recommend ... (1)
excellent custom ... (1)
great selection (1)
excellent servic ... (1)
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Cons
delayed (2)
rude (2)
disappointed (2)
lack of customer ... (2)
lacked knowledge ... (1)
over priced (1)
very disappointe ... (1)
frustrating (1)
disappointed (1)
unhelpful (1)
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west elm Reviews: 88. Average Rating: 3.8
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