Compassionate staffKind and understandingProfessional serviceHelpful guidanceBeautiful cemeterySmooth arrangementsEmpathy and careAttention to detailSupportive environmentReassuring presence
About this business
Janice and Chester Hansen from Philadelphia founded Hansen Mortuary, Phoenix, AZ in 1950. Rae Jeanne, Craig, and Trish Hansen are all from the same family. Their parents assisted them in beginning a complete mortuary to serve the families of the Phoenix area. In July 1996, Hansen Desert Hills Mortuary and Cemetery launched in Scottsdale. The family continued their dream. Hansen Mortuary, which offers everything a family needs, is a valuable resource for their loved ones. Desert Hills Mortuary and Cemetery is well-liked in the Phoenix area. The descendants have worked hard to ensure that their loved ones receive support and love. It has been a long journey, but the mortuary does what it needs to do to keep people happy. Desert Hills is a high-end funeral facility offering a variety of services, including mausoleums and indoor niches. Hansen Mortuaries are served by DECA Crematory, a crematorium located within the building. Hansen Mortuary offers all required to honor the loved ones of a family.
Reviews Summary
Hansen Mortuary reviews are overwhelmingly positive with numerous clients highlighting the team's kindness, empathy, and professionalism. Most commend the team for the outstanding care and guidance they provided while dealing with the difficult and overwhelming time. Besides, the Delicate understanding at Hansen made the planning of the funerals and the arrangements more comfortable and smoother for the families—many people leaving the mourners feeling appreciated and significant due to the extra peak of awesomeness. Numerous families provide examples of Hansen workers taking extraordinary care of them: from explaining confused loved ones on their difficult moments to settling the beautiful and peaceful beautiful cemetery and other harmonizing the church and a church chapel. The workers often go beyond the call of duty; some write about how an employee helped to send out sympathy letter by actually getting a donation for the letter. Indeed, many families appreciate the services that Hansen Mortuary provides, with one family writing, "my only concern is that they take care of us in the same manner they take care of their families!"
Frequently asked questions
7 questions
What do clients say about the care and support provided by Hansen Desert Hills Mortuary and Cemetery?
Clients frequently praise the compassionate care and support they receive, highlighting the kindness and understanding of staff like Sara and Lesa, who guide families through difficult times with empathy and professionalism.
Does Hansen Desert Hills Mortuary and Cemetery offer grief counseling services?
Yes, they provide grief counseling, including individual counseling, family counseling, and group support sessions, helping families navigate their loss with professional support.
What services does Hansen Desert Hills Mortuary and Cemetery offer for funerals and memorials?
They offer a range of services including Traditional Funeral, Memorial Service, Graveside Service, Direct Cremation, Cremation with Memorial Service, Individual and Family Counseling, Cemetery Plot, Headstone and Monument, Reception and Catering, and Pet Services.
Can I pre-plan my funeral arrangements with Hansen Desert Hills Mortuary and Cemetery?
Yes, they offer pre-need planning services, including Pre-Need Funeral Arrangement, Pre-Need Counseling, and flexible Payment Plans to help families prepare in advance.
How does Hansen Desert Hills Mortuary and Cemetery handle transportation services?
They provide transportation services such as Hearse Rental, Limousine Services, and Transportation of Remains, ensuring that all logistical needs are met with care and professionalism.
What do customers say about the overall experience at Hansen Desert Hills Mortuary and Cemetery?
Customers consistently mention the exceptional care, attention to detail, and the beautiful, peaceful grounds, emphasizing the supportive environment created by the staff during their time of loss.
Where is Hansen Desert Hills Mortuary and Cemetery located?