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Review Keywords Analysis

  1. US
  2. AZ
  3. Surprise
Germain Honda of Surprise
Germain Honda of Surprise
Germain Honda of Surprise
Germain Honda of Surprise

Germain Honda of Surprise

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Open  8:00 AM-8:00 PM now
13270 N Autoshow Ave, Surprise, AZ 85388, USA Get Directions
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ABOUT   Services Excellence Summary

New and Used Cars in the Surprise Area Are you in the market for a new or used vehicle in Surprise, Sun City, Buckeye, Avondale, Phoenix, Glendale, or Peoria? At Germain Honda of Surprise, we've got you covered. Our team of experts at this region's newest Honda dealership are dedicated to meeting all of your automotive needs. With a combination of care, professionalism, and quality, we promise that you won't leave disappointed—visit us today. Check out our large inventory of Honda models, or find a deal on a used or certified preowned model today.

 

SUMMARY   Reviews Summary

The majority of the recent reviews are overwhelmingly positive, with satisfied customers mentioning several sales consultants by name. Cesar Tena seems to be the dealership's top salesperson, with several satisfied customers commenting about his pressure-free approach, attention to detail, and commitment to finding buyers the perfect vehicle without any predatory sales tactics. Many clients are pleased and amazed in Jonny Martinez's and Dillon Chesney's insights and potential to make a tedious car buying situation enjoyable and straightforward. Additionally, consumers highlighted the dealership's overall professionalism, stress-free atmosphere, and reasonable pricing. Buyers remarked that staff members took time to listen to them and provided the details, guidance, and video tours they needed to make informed choices. One person sought out the color-coded car they desired at numerous dealerships and received excellent customer service from every employee with whom they interacted. Another satisfied customer needed additional help reaching out about another concern and mentioned that Luke and Kiara were nice and communicative, making a difficult process as easy as possible. Many of these customers have bought multiple vehicles from various establishments but agreed that Germain Honda was the best in terms of customer service, quality vehicles, and customer communication.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (20)
highly recommend ... (9)
great experience ... (8)
very helpful (8)
very friendly (5)
very professiona ... (4)
friendly and hel ... (3)
very pleasant (3)
best experience (3)
very kind (3)
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Cons
not worth (1)
do not come (1)
disappointed (1)
not happy (1)

Germain Honda of Surprise Reviews: 102. Average Rating: 4.8

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