Professional staffKnowledgeable techniciansLifetime warrantyGreat presentationInformative explanationsEasy to work withSmooth processQuality productsInvolved project managementWonderful experience
About this business
DaBella Customer Revival and Customer Centricity
Client Feedback Summary
1. Nathan came out to go over replacing my windows. He was awesome and professional. He helped me purchase 18 new windows. He helped me pick out the right windows for me. Thank you, DaBella.2. Vince and Nathan are AWESOME! They are very professional. They give you a lifetime warranty. Happy to get DaBella windows.3. Vince and Thomas gave a professional demonstration in our new Glasswing windows. They took extra time to make it affordable. From the Chandler office. Thank you Dabella!4. They called Us on a Friday night at 830pm for telemarketing. We have told them a few times, We replaced our entire roof less than 5 years ago. But they continue with high pressure sales and late night calls during the week. I would never do business with them. Stop calling Us5. Window installers came into my house and installed 18 windows and I found a hole on the wall where the TV sits. We reached out to them so they can fix it. No response at all6. RESEARCH AND LOOK AT ALL THEIR BAD REVIEWS TO KNOW THAT THESE GUYS ARE AGGRESSIVE AND BAD NEWS ESPECIALLY FOR THE ELDERLY. I will never work with this company and I suggest no one else does too because they don’t care about you, they just want to farm compliments and upsell everything. He is extremely aggressive and demeaning. My parents found this guy online and he came over and disrespected our entire family. He was trying to farm for compliments on himself and the company the ENTIRE TIME. Refused to give us pricing then said he could be somewhere else instead of wasting his time. I said we’d just give him a call since he didn’t want to give a price and he responded with “I’d rather you not’. Disgusting behavior. Extremely unprofessional. Would never recommend this company. I have never experienced such immaturity and unprofessionalism from any company before. His statements were so uncomfortable and aggressive that I feel unsafe now that I’ve let him in my parent’s home. So much that if I ever see that man around my house, i will be calling the cops. I went online and found so many horror stories and crazy reviews from this company. I feel awful that they took advantage of my elder parents and ended up in our home. These guys need to be shut down if all their workers are like the guy I met today.7. Met with Vince for window replacement and he is very professional and knowledgeable about windows. The presentation of the glass wings was very informative. If you need windows Vince at DaBella Chandler is your person!8. Love the lifetime warranty. Nathan K and Jonathan N were terrific and I am beyond excited to get my new windows and sliding glass door. Highly recommend! If you call them ask for Nathan he will take great care of you.9. Philip was really kind and helpful with my quote. I would recommend Dabella, sounds like they have really quality products.10. I recently worked with Vince from DaBella to get set up with a new window, and I couldn’t be happier with the experience. Vince was incredibly professional, knowledgeable, and easy to work with from start to finish. He took the time to explain all my options, answered every question thoroughly, and made sure the entire process went smoothly.
It’s clear that Vince truly cares about his customers and takes pride in representing DaBella’s high standards.
I’m very impressed with both Vince’s professionalism and DaBella as a company. I would absolutely recommend them to anyone looking for excellent service and top-quality home improvement work.11. Storage, washing, cleaning, are all acceptable. Vince, very professional and well versed. Way too expensive. Being on a fixed budget makes this brand unavailable to us. We thank-you for explaining this product to us.12. We had Nathan and Riley out to our home to look over our windows and they were wonderful. We are beyond excited to have a Lifetime Warranty on our new DaBella windows! Highly recommend
Nathan and Riley represented your company with respect and honesty. Their were very respectful of our home our dogs and us . As seniors we had many questions and they were patient .. stopping what thjeey were doing to make sure we were comfortable throughout the entire process !13. Hi I would like you to know that your guys marshae and vince were very good. You will sell a lot of jobs with those guys. Vince was very involved with the process and he seems knowledgeable and confident. Thanks for the opportunity to share my feelings.14. Alan y el equipo de Dabella vieron y me ayudaron con mi bano! Mi bano me salió muy bonito y cambio el look bastante! Les recomiendo mucho a Alan y a Dabella!15. Alan and James from Dabella came out and were very knowledgeable with every detail about their shower system. I enjoyed their professionalism.
Frequently asked questions
7 questions
What do DaBella clients say about the work?
Clients frequently praise the professionalism and knowledge of staff like Nathan, Vince, and Alan. Many highlight the quality of installations, the lifetime warranty on products, and the team's attentiveness to customer needs and questions throughout the process.
Does DaBella offer window installation services, and what do customers think about them?
Yes, they provide window installation including standard replacements and energy-efficient options. Customers have expressed satisfaction with the professionalism of staff like Nathan and Vince, noting their helpfulness in selecting the right windows.
Can I get a roof inspection and repair from DaBella, and how do clients feel about the service?
Yes, DaBella offers roof inspection and repair services. Clients have reported positive experiences, praising the thoroughness and professionalism of the team, particularly mentioning staff like Raymond and Alan for their expertise.
Does DaBella handle bathroom remodeling, and what do customers say about their experience?
Yes, they offer bathroom remodeling services including shower system installation and ADA accessible modifications. Customers have praised the team for their professionalism and the quality of the finished projects.
How does DaBella ensure customer satisfaction?
DaBella provides a lifetime warranty on their products, which clients appreciate as a sign of quality and assurance. Many reviews mention the team's dedication to addressing customer concerns and ensuring a smooth installation process.
Can I get energy-efficient windows installed by DaBella, and what are customers saying about them?
Yes, DaBella specializes in energy-efficient window installations. Customers have highlighted their satisfaction with the quality and performance of these windows, often mentioning the knowledgeable staff who assist in the selection process.