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ADT Security Services

Name: ADT Security Services
Address: Tucson, US
Telephone: +15203326799
Rating: 4.4658

234 reviews

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+15203326799

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4861 S Hotel Dr, Tucson, AZ 85714, USA Get Directions

security systems Best Security Systems in United States Best Security Systems in Arizona

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ABOUT Services Excellence Summary

ADT Security Services provides security and automation to homes and businesses across the country. We also offer solutions for people on the move and network. Our company is dedicated to delivering 24/7 customer assistance that makes you feel safe. We offer superior customer service, emphasizing velocity and consistency. This commitment helps to increase customer confidence and security. ADT acknowledges that the most crucial service is to protect your family and home. We do not just install a home security system in Columbus, OH; ADT has been a trusted home protection company for more than 140 years. We lead in home security, and we have invested a lot in new technologies. ADT, the home security leader in Columbus, OH, has developed automation systems that function with alarms. Your home is monitored and safeguarded 24 hours per day, seven days a week. Our home monitoring and security services can handle all types of emergency situations.

SUMMARY Reviews Summary

Customers gave positive reviews. The most common theme among reviewers is their admiration for the customer service experience that Shannon Schlessinger and Myles offer. Custom commented on the professional, knowledgeable, and engaging demeanor of these two staff members. They took the time to explain how the system works because it's new. This is an essential part preventing future problems with the service user. Commentator appreciated Sharon Schlessinger's follow-through that ensures the system would be up and working properly. The only negative review was about the company's phone customer service, which was not good and led to disappointment. This review highlights the value of in-person touch in the service industry.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (31)

highly recommend ... (18)

very professiona ... (17)

very knowledgeab ... (14)

on time (12)

great job (11)

excellent servic ... (7)

recommended (7)

very helpful (6)

great experience ... (6)

Cons

horrible (4)

useless (4)

horrible custome ... (2)

not recommend (2)

disappointed (2)

not happy (1)

no customer serv ... (1)

does not care (1)

service is terri ... (1)

overpriced (1)